Technical Support Engineer
6 days ago
- Manage all technical aspects during the distribution or projects of Hikvision products;
- Provide products demo, service, maintenance, and upgrades for customers;
- Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed;
- Provide product and solution training for customers and users;
- Responsible for project management and project delivery;
- Other job related to technical issues
Requirements:
1. Bachelor or above degree in computer science, electronics, telecommunications, or information systems is preferred. Fluent in English.
2. At least 1 year experience in technical support, familiar with security products; But we are also open for Fresh Graduates
- Solid knowledge and technical skills in computer science, electronics, telecommunications, or information systems;
- Exceptional communication and presentation skills; customer service skills and awareness.; work well under pressure.
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