Admin Assistant

Be the Backbone of Smooth Operations

Keep processes running seamlessly while supporting international clients in the entrance systems industry. As part of the entrance systems industry, you'll gain international exposure, build valuable connections, and make your mark in operations. This is your chance to grow, contribute to a thriving sector, and create a legacy in your field.

Job Description

As an Admin Assistant, you will support operations by coordinating with offshore teams and clients, managing records, processing essential documents, and assisting with technician onboarding. You will play a key role in maintaining compliance, streamlining workflows, and ensuring efficient day-to-day operations in a dynamic international environment.

Job Overview

Employment type: Full-time

Shift: Day shift

Work setup: Temporary WFH, Clark Pampanga

Salary: PHP 30,000 to PHP 40,000

Exciting Perks Await

• HMO coverage with free dependent upon regularization
• Competitive Salary Package
• Temporary WFH arrangement
• Prime office location in Clark, Pampanga (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Day shift schedule
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3+ years of experience
• Experience in providing virtual assistance to international clients
• Attention to detail with strong organizational skills
• Self-motivated and capable of working independently within deadlines
• Polite and professional phone manner
• Effective communication at all levels
• Team player with a positive attitude
• Strong time management and multitasking abilities
• Problem-solving skills under pressure
• Ability to coordinate paperwork, reporting, and produce invoices and reports as needed

Requirements:

• Languages: English
• Computer skills: Advanced proficiency in Microsoft Office Suite & different CRM systems

Other:

• Experience working with Australian clients is preferred but not required
• Background in service industry an advantage

Personal qualities:

• Assertive with a positive attitude
• Friendly and approachable

Your Daily Tasks

• Upload/email service reports, invoices, insurance documents, and SWMS for repair jobs
• Set up profiles, allocate inductions, and track expiry/competency requirements
• Chase purchase orders, follow up on quotes, and handle upgrade/KPI extension requests
• Manage work orders, monitor compliance status, edit PDFs, and maintain records in Excel
• Maintain service client database, create reports, and handle daily administrative tasks for smooth operations
• Work closely with the onshore operations team to ensure client needs are met effectively
• Perform other duties as required

About the Client

Our client is a trusted provider of advanced entrance systems, offering doors, locks, and access solutions designed for safety, efficiency, and reliability. They support businesses across industries with tailored services and innovative solutions, ensuring smooth operations and security. With a commitment to excellence, they are known for quality workmanship and outstanding customer service.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra