HR Account Manager

2 days ago

San Fernando, Ilocos, Philippines ELITE HEADHUNTING INC. Full time ₱900,000 - ₱1,200,000 per year

The HR Account Manager will serve as the primary point of contact between clients and the staffing firm. This role is responsible for managing client accounts, ensuring efficient workforce deployment, overseeing end-to-end recruitment processes, and managing employee relations. The AM will balance both client service and HR management to deliver high-quality staffing solutions.

Key Responsibilities:

Client & Account Management:

  • Act as the main liaison with assigned client accounts, ensuring satisfaction and timely resolution of concerns.
  • Understand client manpower requirements and provide tailored staffing solutions.
  • Build strong, long-term relationships with clients to secure repeat business and account growth.
  • Prepare and present regular reports on account performance, workforce deployment, and service delivery.

Recruitment & Staffing:

  • Manage end-to-end recruitment (sourcing, screening, interviewing, onboarding).
  • Coordinate with recruiters and sourcing specialists to fill client requirements within agreed timelines.
  • Ensure compliance with client job specifications and company recruitment standards.
  • Monitor deployment schedules and ensure candidates meet client expectations.

Human Resources Management:

  • Oversee employee lifecycle: onboarding, orientation, contract management, and offboarding.
  • Handle employee relations including grievance management, disciplinary actions, and conflict resolution.
  • Monitor staff performance and attendance in coordination with operations.
  • Ensure compliance with labor laws, mandatory benefits (SSS, PhilHealth, Pag-IBIG), and internal HR policies.

Payroll & Administration:

  • Validate employee timesheets and coordinate payroll processing with the Finance department.
  • Ensure timely and accurate payment of wages and statutory contributions.
  • Maintain updated employee records and client billing documents.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
  • At least
    2–3 years of experience in HR, account management, or staffing industry.
  • Strong understanding of Philippine labor laws and statutory requirements.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to manage multiple accounts and priorities in a fast-paced environment.
  • Proficiency in MS Office; experience with HRIS or ATS is a plus.

Competencies:

  • Client-Centric Mindset
    – proactive in addressing client needs.
  • Recruitment Expertise
    – knowledge of sourcing, screening, and talent matching.
  • Problem-Solving & Decision Making
    – ability to resolve client and employee issues effectively.
  • Organizational & Time Management Skills
    – capable of handling multiple tasks and deadlines.
  • Leadership & Teamwork
    – able to coordinate with cross-functional teams.

KPIs (Key Performance Indicators):

  • Client satisfaction score (based on feedback/surveys).
  • Percentage of positions filled within target timelines.
  • Employee retention rate per account.
  • Accuracy and timeliness of payroll and benefits processing.
  • Growth in client accounts and renewals.

  • HR Manager

    2 days ago

    San Fernando, Ilocos, Philippines NAPINTAS LOGISTICS AND DISTRIBUTION INC Full time $40,000 - $80,000 per year

    About Us:At Napintas Logistics and Distribution, Inc. , we believe our people are our greatest asset. We're a growing organization dedicated to excellence, innovation, and building a positive workplace culture. We are currently looking for an experienced and dynamic Human Resources Manager to join our leadership team and help us continue to grow and...

  • HR Generalist

    2 days ago

    San Fernando, Ilocos, Philippines TaskUs Full time ₱600,000 - ₱1,200,000 per year

    What does an HR Generalist really do? Think of yourself as the primary person who will be in charge of taking care of the employees,Imagine yourself going to work with one thing on your mind: you want to make a change. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be in charge of Employee or Labor...

  • Store Manager

    2 days ago

    San Fernando, Ilocos, Philippines International Toy World, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Key Accountabilities:Sales Achievement PlanEnsure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.Monitor sales performance of the...

  • Key Account Manager

    2 days ago

    San Fernando, Ilocos, Philippines WINSTORM ROYAL INC. Full time $80,000 - $120,000 per year

    Key Account Manager – NLKey Responsibilities:Build and nurture long-term partnerships with key clients, acting as their trusted advisor.Serve as the primary point of contact, ensuring a seamless and professional client experience.Understand client needs and challenges, providing tailored solutions that add measurable value.Lead contract negotiations,...

  • Strategic People Manager

    2 hours ago

    San Fernando, Ilocos, Philippines beBeeHumanResources Full time ₱6,000,000 - ₱8,000,000

    We are seeking an experienced HR professional to cultivate a thriving workplace culture that uplifts every employee.The successful candidate will have at least 5 years of managerial experience in all areas of Human Resource Management and a BS/BA Degree in Human Resources, Management, Philosophy, Psychology, Behavioral Science, Law or any related course.Key...

  • Account Management Associate

    5 hours ago

    San Fernando, Ilocos, Philippines foodpanda Full time $104,000 - $130,878 per year

    Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant managerRenegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basisConvince restaurant manager to implement the backlink on their website and/or a splash page to...

  • Assistant Restaurant Manager

    2 days ago

    San Fernando, Ilocos, Philippines Conti's Specialty Foods, Inc. Full time $40,000 - $80,000 per year

    Primarily responsible for the over-all efficient operation and systematic flow of the stores. Specifically ensures profitability while maintaining the set reputation/standards of the company. Also, responsible for the business performance of the restaurant as well as maintaining the standard food, service, health and safety and implementation of promotional...

  • Field Accounts Specialist

    2 days ago

    San Fernando, Ilocos, Philippines Suy Sing Commercial Corporation Full time $40,000 - $60,000 per year

    Job description:Overall Purpose: To ensure the consistent attainment of the assigned sales volume, distribution, merchandising and accounts receivable objectives by planning and executing activities/programs that are assigned to the sales group's approved strategic/operating plans. These objectives must be achieved while operating within budgets and other...

  • Operations Manager

    2 days ago

    San Fernando, Ilocos, Philippines TaskUs Full time $45,000 - $60,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Restaurant Manager

    2 days ago

    San Fernando, Ilocos, Philippines Mangan & Co., Inc Full time ₱25,000 - ₱305,000 per year

    Qualifications and StandardsCollege degree preferred in business or related fieldWith basic accounting knowledgeWith 2 years experience in Restaurant managementAbility to meet sales targets and production goalsStrong communication , problem solving and decision making skills to effectively resolve customer and employee issues.Results driven and customer...