Workforce Management Team Lead

People Management• Staffing CoverageResponsible for overseeing recruitment activities, conducting interviews, and making informed hiring decisions to ensure optimal staffing levels are maintained.• Performance MonitoringMonitors employee attendance, punctuality, and overall performance, while providing constructive feedback and coaching to support...

The role We have an exciting opportunity for an experienced Workforce Management Team Lead to join our dynamic team at Teleperformance in Cebu City, Cebu. In this full-time role, you will be responsible for overseeing the workforce management operations, ensuring efficient scheduling and staffing to meet our clients' needs.Key responsibilitiesDevelop and...

eTeam Workforce is hiring a Full time Team Leader role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours available2-3 years of relevant work experience required for this roleExpected salary: ₱34,000 - ₱40,000 per monthWe're Hiring: Team Leader – Travel Account Location: 100% Onsite, Central Bloc, Cebu IT Park...

Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...

Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...

Ameeratel Inc. is hiring a Full time Workforce Planning Manager role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableMore than 4 years of relevant work experience required for this roleJob Summary:We are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling,...

The Head of Workforce Management will be a pivotal leader responsible for optimizing staffing strategies, ensuring operational efficiency, and driving profitability within our technical help desk operations. This role demands a proactive individual who can identify client needs, develop effective staffing solutions, and lead a team of analysts to achieve...

Job SummaryThis position is responsible for overseeing the workforce management function within an organization. The successful candidate will have a strong background in workforce planning, scheduling, and forecasting.Key Responsibilities:Develop and implement workforce plans that meet business needs and drive operational excellence.Lead cross-functional...

Workforce Management LeadWe are seeking an experienced Workforce Management Lead to join our team. In this role, you will be responsible for leading a team of professionals in developing accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis.Job Description:Lead a team of...

Job OverviewWe are seeking a seasoned Workforce Planner to lead our team in developing forecasts, resource plans, and schedules for new programs. The ideal candidate will have a strong background in workforce management and be able to partner with various stakeholders to drive business growth.Key ResponsibilitiesForecasting and Planning: Develop and maintain...