
Outbound Sales Support Specialist
4 days ago
This is a remote position.
Schedule: Monday to Friday, 12:00 PM – 4:00 PM MSTTotal Weekly Hours: 20 Hours
Do you have outbound sales experience and a good understanding of HIPAA compliance? Our client is looking for a motivated Outbound Sales Support Specialist with 3–4+ years of experience, ideally in the US market. Strong English communication skills, CRM proficiency, and the ability to work independently are must-haves. Healthcare or insurance knowledge is a plus. If you're driven, organized, and results-focused, this is your chance to join a growing team
Responsibilities
Conduct outbound retention calls with current clients during enrollment seasons
Perform wellness checks to assess client satisfaction and identify needs
Schedule appointments between clients and insurance agents when further consultation is required
Make outbound calls to prospect lists for appointment-setting purposes
Promote benefit review meetings to potential clients during enrollment periods
Follow provided scripts and communication protocols
Maintain accurate records of client interactions in the company CRM system
Experience in outbound sales or customer service calling
Knowledge of HIPAA compliance requirements
Strong English communication skills
3–4+ years of sales experience (US market experience preferred)
Familiarity with CRM systems and phone-based sales tools
Ability to work independently and manage time effectively
Healthcare or insurance industry background (preferred)
Permanent work-from-home arrangement
Immediate hiring
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