Director, Events

14 hours ago

Cebu City, Central Visayas, Philippines Universal Hotels and Resorts, Inc. Full time $104,000 - $130,878 per year

Job Responsibilities:

  • Develops and implements a comprehensive event management strategy aligned with hotel's overall objectives and revenue targets.
  • Collaborates with the Sales and Marketing teams to identify opportunities for attracting new clients and maximizing revenue from event bookings.
  • Conducts market research and stays informed about industry trends to ensure the hotel remains competitive in the events market.
  • Builds and maintains strong relationships with corporate clients, event planners, and individual customers to understand their needs and preferences.
  • Acts as the main point of contact for clients throughout the event planning process, providing personalized service and attention to detail.
  • Conducts site visits and consultations to showcase event spaces, gathers requirements, and tailors proposals to meet the client's specifications.
  • Oversees all aspects of event planning, including venue selection, catering, audiovisual equipment, décor, and entertainment.
  • Coordinates with various departments within the hotel, such as event service, kitchen, housekeeping, and engineering, to ensure seamless execution of events.
  • Develops detailed event timelines and schedules, assigns tasks to team members, and monitors progress to ensure events are delivered on time and within budget.
  • Fosters a collaborative and positive work environment that promotes creativity, innovation, and teamwork.
  • Sets and maintains high standards for service quality, presentation, and guest satisfaction across all events hosted at the hotel.
  • Conducts post-event evaluations and gathers feedback from clients and guests to identify areas for improvement and implement corrective actions.
  • Implements best practices and standard operating procedures to ensure consistency and excellence in event execution.
  • Perform other duties as assigned by management based on business needs.

Qualifications:

  • At least ten (10) years of related work experience in the hotel industry.
  • Graduate of Business Course, with Master's Degree in Business, Sales, Marketing.
  • Business Management, Exceptional Sales and Marketing skills, Government Relations, High-Level Management skills.
  • Proficient in MS Office, Internet.
  • Planning and organizing skills, strong leadership and interpersonal skills, customer and employee-focused, results-oriented, critical thinking, problem- solving, and decision-making.

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