Operations Director

2 weeks ago

Cebu City, Central Visayas, Philippines PM Consulting Full time ₱1,500,000 - ₱2,500,000 per year

We are looking for an experienced Operations Director to lead and oversee the overall operational activities of a growing fast-casual dining group. The successful candidate will be responsible for ensuring business operations are efficient, cost-effective, and aligned with strategic goals, while driving continuous growth and operational excellence.

Key Responsibilities

Strategic & Operational Management

  • Oversee smooth day-to-day business operations across multiple branches and units.
  • Develop, implement, and monitor operational strategies, policies, and procedures that support organizational objectives.
  • Analyze business performance and operational metrics to identify opportunities for improvement.

Leadership & Team Management

  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Lead, mentor, and manage department heads and branch managers to ensure high performance.
  • Oversee recruitment, training, and professional development of operations staff.

Corporate Development & Performance

  • Drive initiatives to improve customer experience and service quality.
  • Ensure targets related to sales, profitability, cost control, and customer satisfaction are consistently achieved.
  • Identify and implement opportunities for process optimization and efficiency.

Compliance & Risk Management

  • Ensure compliance with policies, health and safety standards, and government regulations.
  • Implement risk management strategies to minimize operational and financial risks.
  • Oversee quality assurance and food safety standards across all locations.

Financial Oversight

  • Develop and manage the operations budget, ensuring effective cost control and resource allocation.
  • Review and analyze financial reports to support strategic decision-making.
  • Work closely with finance teams to achieve financial objectives.

Qualifications

  • Proven experience in a senior operations leadership role, ideally within the food and beverage, retail, or hospitality industry.
  • Strong business acumen with expertise in operational planning, financial management, and organizational leadership.
  • Excellent people management and interpersonal skills, with the ability to lead large teams across multiple locations.
  • Strong analytical and problem-solving abilities with a focus on continuous improvement.
  • Demonstrated ability to deliver results in a fast-paced, customer-focused environment.

What We Offer

  • Opportunity to play a key leadership role in an expanding and dynamic organization.
  • Competitive compensation and benefits package.
  • A culture of excellence, collaboration, and growth.

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid training

Work Location: In person

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