Customer Service Representative

3 days ago

Work from Home, Philippines Mckupler Inc Full time $70,000 - $120,000 per year

At McKupler Inc., we're not just a joint venture; we're a powerhouse of innovation and excellence in the lubricant industry. Born from the collaboration between McLarens Lubricants Limited of Sri Lanka and Kupler Industries Inc. of the Philippines, we bring you globally acclaimed Mobil brand products. Our expertise spans from automotive to industrial and marine lubricants, all designed to enhance performance and backed by unmatched technical support and services.

Job Summary

Responsible in efficient support function to general operations relative to Sales Department; to act as frontline to external customers queries and support sales

Job Description:

  • Ensuring that sales orders are created, posted on time, and properly coordinated with the relevant department.
  • Entertain product or service problems by clarifying the customer's complaint which will be endorsed to corresponding department for further investigation and resolution via walk-in and phone call clients.
  • Serves customers by providing product and service information and act as the frontline to update product and service problems.
  • Call/updates the customer for comments/remarks on the delivery done, who received the goods or signed the documents, and whether they are all in order, etc.
  • Responsible for department transaction facilitation such as CA, liquidation, travel request, payment request, purchase request and the likes related to the different sales/department's activities and transactions
  • Monitor released check related to payment requested and the return of supporting documents to Finance.
  • Coordinate with Finance and Credit and Collection team regarding updates and status of actual sales and collection in related to the incentive computation

Qualifications:

  • Experience in the logistics and/or industrial sector is required (e.g., warehousing, supply chain, manufacturing, or distribution environments)
  • Familiarity with industry-specific processes, safety standards, and operational workflows is a strong advantage.
  • Effective Communications and Negotiation Skills (oral, written, presentation) Proficiency in MS Office, and CRM software
  • Industry knowledge is a plus, preferably from Oil & Gas, Automotive, Mining, Industrial and/or Construction industries
  • Must be amenable to work in Davao City

At McKupler Inc., you'll work with cutting-edge products in a supportive and dynamic environment. We offer ample opportunities for career advancement and professional development. We are committed to diversity, equity, and inclusion, ensuring everyone feels valued and respected. Achieve your potential with us and make a significant impact in an industry that's shaping the future.

Job Type: Full-time

Work Location: Remote

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Famco Distribution OPC Full time ₱240,000 - ₱300,000 per year

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

  • Customer Service Representative

    3 days ago

    Work from Home, Philippines Irecon Marketing Full time

    Job Title: Customer Service RepresentativeDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full-Time, Preferred from Metro Manila (Night Shift)About 310 Nutrition310 Nutrition is a U.S.-based health and wellness company committed to helping individuals achieve their fitness and lifestyle goals through premium meal replacement shakes,...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines InfoCentrale Business Management Services Full time ₱156,000 - ₱216,000 per year

    The Customer Service Representative (CSR) in Sales is responsible for providing exceptional service to customers while actively supporting the sales process. This role involves assisting customers with product inquiries, processing orders, handling returns, and promoting additional sales opportunities. The CSR in Sales plays a crucial role in driving revenue...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines WinSolutions Corp Full time ₱300,000 - ₱600,000 per year

    Job Title: Customer Service Representative (Email, Chat & Limited Calls)Location: WFHEmployment Type: Full-TimeWorking Hours: Monday–Friday, 8:00 AM–5:00 PM UK TimeAbout UsWe are a fast-growing UK-based eCommerce company selling across our own website, eBay, and Amazon. We pride ourselves on delivering outstanding customer experiences through prompt,...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Lindenberg Property Full time ₱12,480 - ₱14,280 per year

    Jetfinity Service is hiring Remote Customer Service Representatives to support our growing operations serving high-end private clients in the food industry. If you are passionate about food, proactive, and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you.We are currently looking for Customer Service...

  • Customer Service Representative

    3 days ago

    Work from Home, Philippines Centro Global Solutions Full time ₱180,000 - ₱240,000 per year

    Qualifications:US Healthcare Account (voice)At least High School GraduateExcellent communication skillsProven customer support experience or experience as a Client Service RepresentativeNo previous call center experience required but having one is a plus.Ability to multi-task, prioritize, and manage time effectivelyHandle customer complaints, provide...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines Teleiman LLC Full time ₱216,000 per year

    Job Title: Customer Service Representative – Retention Campaigns, Sales & CollectionsLocation: Permanent Work From HomeDepartment: Customer ServiceJob Summary:We are seeking a proactive and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for executing retention campaigns, driving sales, and managing...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines Top Source Executive Search Inc. Full time ₱432,000 - ₱606,600 per year

    Job description:We are currently seeking Customer Service Representatives (English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Customer Service Representative will be responsible for delivering high-quality support to clients and their customers. This role requires excellent communication...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines COBENN business consultancy Full time ₱180,000 - ₱270,000 per year

    Customer Support Representative (Work from Home – Contract)Contract Term: 3 monthsSalary: ₱22,500 per monthWork Setup: Work from HomeSchedule: Night Shift / GraveyardJob OverviewWe are seeking a Customer Support Representative to provide exceptional assistance to our international clients. The role involves handling customer inquiries, resolving issues,...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines STAFFVIRTUAL (a brand of Virtoren Services, Inc.) Full time ₱624,000 per year

    Job Title: Customer Service Representative (3-Month Project-Based, Remote)About the Client: CrunchLabs is an innovative educational technology company founded by former NASA engineer and YouTube creator Mark Rober. The company inspires kids to embrace engineering through creativity and play. CrunchLabs designs monthly build-and-learn subscription kits that...