Customer Service Representative

3 days ago

Work from Home, Philippines Top Source Executive Search Inc. Full time ₱432,000 - ₱606,600 per year

Job description:

We are currently seeking Customer Service Representatives (English) who are dedicated to providing exceptional service in a professional, remote-work environment.

Role Summary

The Customer Service Representative will be responsible for delivering high-quality support to clients and their customers. This role requires excellent communication skills, attention to detail, and the ability to resolve inquiries effectively in a professional, remote work environment.

Key Responsibilities

  • Respond to customer inquiries through phone, email, or chat with professionalism and accuracy.
  • Provide clear solutions and resolve issues efficiently while maintaining customer satisfaction.
  • Document and manage customer interactions in the system.
  • Collaborate with internal teams to escalate and resolve complex cases.
  • Meet or exceed service delivery standards, KPIs, and client expectations.

Qualifications & Skills

  • Minimum 1–2 years of customer service experience, preferably in BPO or remote work setups.
  • Bilingual proficiency preferred (additional Asian languages are an advantage).
  • Strong communication and interpersonal skills.
  • Excellent problem-solving ability and adaptability.
  • Comfortable using CRM systems, IT platforms, and online communication tools.
  • Ability to work flexible schedules if required.

Additional Assets

  • Prior experience in the BPO industry or customer support outsourcing.
  • Technical proficiency with multiple IT systems.
  • Ability to thrive in a fully remote, collaborative environment.

Compensation

  • 1–2 years' experience: ₱36,000/month
  • 3–5 years' experience: ₱45,000/month
  • 5+ years' experience: ₱50,500/month

(Additional benefits and perks to be finalized by recruiters and discussed during the hiring process.)

Work Setup:

  • Full time
  • Remote
  • Shift to be determined

Job Types: Full-time, Permanent

Pay: Php36, Php50,500.00 per month

Benefits:

  • Work from home

Work Location: Remote

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Famco Distribution OPC Full time ₱240,000 - ₱300,000 per year

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

  • Customer Service

    2 weeks ago

    Work from Home, Philippines Belakim Fashion Shoope Errands Service Full time ₱216,000 - ₱300,000 per year

    We are looking for a friendly, reliable, and detail-oriented Customer Service Representative to handle client inquiries, coordinate orders, and ensure smooth delivery of pasabuy and errand services. You will serve as the main point of contact for customers, addressing their needs and making sure they receive a seamless and positive experience.Key...

  • Customer Service Representative

    1 day ago

    Work from Home, Philippines Irecon Marketing Full time

    Job Title: Customer Service RepresentativeDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full-Time, Preferred from Metro Manila (Night Shift)About 310 Nutrition310 Nutrition is a U.S.-based health and wellness company committed to helping individuals achieve their fitness and lifestyle goals through premium meal replacement shakes,...

  • Customer Service Representative

    3 days ago

    Work from Home, Philippines InfoCentrale Business Management Services Full time ₱156,000 - ₱216,000 per year

    The Customer Service Representative (CSR) in Sales is responsible for providing exceptional service to customers while actively supporting the sales process. This role involves assisting customers with product inquiries, processing orders, handling returns, and promoting additional sales opportunities. The CSR in Sales plays a crucial role in driving revenue...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines WinSolutions Corp Full time ₱300,000 - ₱600,000 per year

    Job Title: Customer Service Representative (Email, Chat & Limited Calls)Location: WFHEmployment Type: Full-TimeWorking Hours: Monday–Friday, 8:00 AM–5:00 PM UK TimeAbout UsWe are a fast-growing UK-based eCommerce company selling across our own website, eBay, and Amazon. We pride ourselves on delivering outstanding customer experiences through prompt,...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Lindenberg Property Full time ₱12,480 - ₱14,280 per year

    Jetfinity Service is hiring Remote Customer Service Representatives to support our growing operations serving high-end private clients in the food industry. If you are passionate about food, proactive, and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you.We are currently looking for Customer Service...

  • Customer Service Representative

    1 day ago

    Work from Home, Philippines Centro Global Solutions Full time ₱180,000 - ₱240,000 per year

    Qualifications:US Healthcare Account (voice)At least High School GraduateExcellent communication skillsProven customer support experience or experience as a Client Service RepresentativeNo previous call center experience required but having one is a plus.Ability to multi-task, prioritize, and manage time effectivelyHandle customer complaints, provide...

  • Customer Service Representative

    3 days ago

    Work from Home, Philippines Teleiman LLC Full time ₱216,000 per year

    Job Title: Customer Service Representative – Retention Campaigns, Sales & CollectionsLocation: Permanent Work From HomeDepartment: Customer ServiceJob Summary:We are seeking a proactive and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for executing retention campaigns, driving sales, and managing...

  • Customer Service Representative

    7 days ago

    Work from Home, Philippines COBENN business consultancy Full time ₱180,000 - ₱270,000 per year

    Customer Support Representative (Work from Home – Contract)Contract Term: 3 monthsSalary: ₱22,500 per monthWork Setup: Work from HomeSchedule: Night Shift / GraveyardJob OverviewWe are seeking a Customer Support Representative to provide exceptional assistance to our international clients. The role involves handling customer inquiries, resolving issues,...

  • Customer Service Representative

    3 days ago

    Work from Home, Philippines STAFFVIRTUAL (a brand of Virtoren Services, Inc.) Full time ₱624,000 per year

    Job Title: Customer Service Representative (3-Month Project-Based, Remote)About the Client: CrunchLabs is an innovative educational technology company founded by former NASA engineer and YouTube creator Mark Rober. The company inspires kids to embrace engineering through creativity and play. CrunchLabs designs monthly build-and-learn subscription kits that...