IT Support Specialist

4 days ago

Wack Wack P, Philippines Masterclass Solutions Inc Full time ₱240,000 - ₱300,000 per year

Masterclass is looking for self-starters with a passion for learning and growth in a fast paced, mission driven, and time-sensitive environment. As a trusted business outsourcing provider of corporate services offering company formation, legal administration, general accounting, tax reporting, and payroll for global customers and multinational companies, the role requires drive, grit, and a strong sense of accountability.

JOIN OUR TEAM IF YOU ARE…

Self-driven and pro-active with a curious mind and strong initiative to solve problems. You get the job done and understand service excellence. You are highly organized, detail-oriented, data driven, and passionate. You build strong partnerships with team members, external customers, and stakeholders.

The Employee's responsibilities include, but are not limited to:

  • Provide technical support and assistance to IT related queries
  • Work directly with operational personnel, understand requirements, and propose process improvements as applicable
  • Proactive management and maintenance of network
  • Provide basic user training for new joiners and existing employees
  • Preparation of IT equipment for deployment to end-users
  • Monitoring of IT equipment
  • Responsible for network and system administration
  • Primary contact for IT vendors

QUALIFICATIONS

  • Graduate of BS IT or equivalent course
  • Atleast 2 years IT experience with updated Windows and Windows Server 2012
  • Microsoft-certified has an advantage
  • In-depth understanding of various hardware components that form the network such as desktops, laptops, switches, UPS, routers, and cabling
  • Advanced knowledge and experience with:
  • Active Directory and File Server support
  • Security Solution awareness
  • Desktop and laptop support
  • Network, printers, MFP , PaBX, etc
  • Windows 10 and Windows Server 2012
  • Microsoft Office Suite 2013 and Microsoft 365
  • Highly skilled with Microsoft applications (advanced Excel skills preferred)
  • Pro-active, detailed, and results oriented
  • Effective organizational skills and time management
  • Ability to work under pressure with minimal supervision while delivering high quality results in a fast-paced environment
  • Can communicate well, both verbal and written.
  • Excellent interpersonal skills – a team player

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Promotion to permanent employee

Application Question(s):

  • If ever chosen for the position, when is your earliest availability to start?
  • Any plans to commute or relocate near the office?
  • How long would your travel time be going to the office?

Work Location: In person

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