Logistics Outreach Support Specialist

About FGC+

#SparkSuccess at FGC+

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

The Logistics Outreach Support Specialist will be crucial in expanding the client's business network of partnerships with companies and carriers. This position involves managing incoming emails from potential partners, conducting research, qualifying leads, and facilitating initial outreach efforts. The primary responsibilities will include negotiating contracts, assessing leads, and maintaining organized records through Excel sheets. This is a support role, working closely with onshore counterparts to ensure the smooth progression of high-level tasks.

What You'll Do:

Email Management:

• Receive and review incoming partnership inquiries.
• Efficiently process and forward relevant details to appropriate teams.

Outreach and Communication:

• Initiate contact with potential partners via phone and email.
• Qualify and assess the suitability of partners for the business.
• Communicate the company's value proposition and requirements.

Contract Negotiation:

• Engage in negotiations for mutually beneficial contracts.
• Collaborate with internal teams to ensure contractual alignment.

Data Management:

• Maintain Excel sheets to track outreach efforts and lead status (dashboard).
• Provide regular, transparent progress reports.

Lead Qualification:

• Conduct initial assessments of potential leads.
• Escalate qualified leads to onshore counterparts.

Productivity Targets:

• Collaborate on setting and refining productivity goals.
• Align with OM and Operations Leads for continuous improvement

What You'll Bring:

• 1–2 years of experience in lead prospecting, verification, or logistics coordination, with strong attention to detail and communication skills.
• Proficiency with Microsoft Excel.
• Ability to work with moderate supervision.
• Willingness to learn and contribute to team goals.
• Proficient in English, spoken and written.
• Excellent communication and problem-solving skills.

What we have to offer:

• A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
• A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
• A market competitive total compensation/rewards package including:
• • Day 1 HMO
• Competitive pay including incentives and generous allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave some days are convertible to cash
• 13th month pay
• Onsite medical support
• Employee Engagement Events
• Employee Referral Program
• Skills, training for personal and professional development

A million possibilities are waiting to be ignited. Click "Apply Now"

The pay range for this role is:

18, ,000 PHP per month(Bacolod Office)