Technical Support Engineer
5 days ago
Company Description
Founded in 2001, Hikvision specializes in integrated security and scenario-based digitalization. Leveraging AI-powered Internet of Things (AIoT) technologies, Hikvision serves various industries with advanced machine perception and artificial intelligence solutions. The company's innovation-driven approach has resulted in a diverse range of AIoT products and solutions, enhancing an open ecosystem and industry collaboration. Hikvision provides products and services to over 180 countries and regions.
Role Description
This is a full-time on-site role for a Technical Support Engineer located in Calabarzon, Philippines. The Technical Support Engineer will be responsible for providing high-quality technical support and troubleshooting assistance to customers. Daily tasks include diagnosing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction through effective customer service.
Qualifications
- Technical Support and Troubleshooting skills
- Strong Analytical Skills
- Customer Support and Customer Service abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred
- Experience in the security industry is an advantage
WE'RE HIRING
TECHNICAL SUPPORT ENGINEER
Based in Pangasinan | Fieldwork in Pangasinan, La Union, Baguio, and Ilocos
Join our growing team and be part of a trusted name in security and surveillance solutions
Qualifications:
Based in Pangasinan
Willing to travel and assist clients across North Luzon (Pangasinan, La Union, Baguio, Ilocos)
Driving skills are a big plus (with valid Driver's License preferred)
Fresh graduates are welcome to apply
Former OFWs with relevant experience are encouraged
Experience or knowledge in CCTV/Security Surveillance Systems is an advantage
What We Offer:
Manila-based Salary Package
Travel Allowances
Medical HMO Benefits ( upon regularization )
Ongoing training and development
⸻
Ready to grow your career in a fast-paced and rewarding industry?
Send your resume now or message us directly for more details
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