Technical Support Engineer

5 days ago

Calabarzon, Philippines Hikvision Full time ₱250,000 - ₱500,000 per year

Company Description

Founded in 2001, Hikvision specializes in integrated security and scenario-based digitalization. Leveraging AI-powered Internet of Things (AIoT) technologies, Hikvision serves various industries with advanced machine perception and artificial intelligence solutions. The company's innovation-driven approach has resulted in a diverse range of AIoT products and solutions, enhancing an open ecosystem and industry collaboration. Hikvision provides products and services to over 180 countries and regions.

Role Description

This is a full-time on-site role for a Technical Support Engineer located in Calabarzon, Philippines. The Technical Support Engineer will be responsible for providing high-quality technical support and troubleshooting assistance to customers. Daily tasks include diagnosing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction through effective customer service.

Qualifications

  • Technical Support and Troubleshooting skills
  • Strong Analytical Skills
  • Customer Support and Customer Service abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred
  • Experience in the security industry is an advantage

WE'RE HIRING

TECHNICAL SUPPORT ENGINEER

Based in Pangasinan | Fieldwork in Pangasinan, La Union, Baguio, and Ilocos

Join our growing team and be part of a trusted name in security and surveillance solutions

Qualifications:

Based in Pangasinan

Willing to travel and assist clients across North Luzon (Pangasinan, La Union, Baguio, Ilocos)

Driving skills are a big plus (with valid Driver's License preferred)

Fresh graduates are welcome to apply

Former OFWs with relevant experience are encouraged

Experience or knowledge in CCTV/Security Surveillance Systems is an advantage

What We Offer:

Manila-based Salary Package

Travel Allowances

Medical HMO Benefits ( upon regularization )

Ongoing training and development

⸻

Ready to grow your career in a fast-paced and rewarding industry?

Send your resume now or message us directly for more details

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