Patient Support Specialist

3 days ago

Manila, National Capital Region, Philippines Inside Out Full time ₱36,000 - ₱48,000 per year

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

JOB TITLE

Patient Support Specialist

JOB ID

CURIC

INDUSTRY

Medical

LOCATION

LATAM / PH

JOB STATUS

Full Time

WORK SCHEDULE

8:00am to 5:00pm / 9:00am to 6:00pm EST

SALARY

$700/month + monthly and on-time bonuses

TARGET START DATE

ASAP


ROLE OVERVIEW


About the Role
The client is looking for a dedicated and tech-savvy Medical Virtual Assistant to provide essential remote support for patient check-in kiosks used by medical and dental offices. The ideal candidate will be patient, detail-oriented, and capable of working independently while maintaining exceptional communication skills. This role plays a key part in ensuring the smooth operation of technology solutions and delivering a seamless check-in experience for patients.

Key Responsibilities

  • Provide real-time support to patients experiencing issues with the check-in kiosks, primarily via chat with the option for video calls.
  • Monitor the status of three kiosks simultaneously to identify and troubleshoot issues proactively.
  • Document Management: Use a remote desktop to access Electronic Medical Record (EMR) systems, securely capture patient documents (e.g., insurance cards, IDs), and upload them accurately to patient files.
  • Ensure proper transfer of documents between kiosk software and EMR platforms, especially when no direct interface exists.

Qualifications & Skills

  • Comfortable using remote desktop software and managing multiple digital platforms simultaneously.
  • Excellent English fluency, able to hold natural conversations and build rapport with patients and clients.
  • Proactive mindset with strong troubleshooting and problem-solving skills.
  • High attention to detail, particularly when managing and organizing patient documents.
  • Willingness to obtain necessary certifications, including HIPAA and IT security certifications (covered by the company).
  • Reliable fiber optic internet connection and a backup power supply for uninterrupted service.
  • Strong cultural alignment with the company's values and commitment to professionalism.

#LC-NC1

  • Patient Relations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Amigas of Laguna Inc. Full time ₱300,000 - ₱600,000 per year

    VitalCheck Diagnostic, Inc. is seeking a Patient Relations Specialist to ensure seamless communication between our laboratory, patients, and healthcare providers. This key role requires exceptional interpersonal skills and a dedication to providing outstanding customer service. The ideal candidate will manage patient inquiries, resolve concerns and...

  • Patient Coordinator

    3 days ago

    Manila, National Capital Region, Philippines InsideOut Full time $8,000 - $10,000 per year

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLEPatient CoordinatorJOB IDDARDJ1INDUSTRYHealth and WellnessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as...

  • Patient Coordinator

    2 days ago

    Manila, National Capital Region, Philippines Inside Out Full time $8 - $10

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLE Patient CoordinatorJOB IDDARDJ1INDUSTRYHealth and WellnessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere...

  • Medical Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines 247 DDCT Full time ₱320,000 - ₱480,000 per year

    Job Summary:The Medical Support Specialist / Psychiatric Clinical Assistant is responsible for managing patient communication, supporting providers, and ensuring smooth administrative and clinical operations. This role involves handling patient correspondence, coordinating authorizations and referrals, assisting with documentation, and managing medication...

  • Customer Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines 247 DDCT Full time ₱240,000 - ₱360,000 per year

    We are seeking a highly organized and proactive Customer Support Specialist to support our healthcare operations team with patient intake, follow-ups, and communication management. This role involves regular interaction with patients, healthcare providers, and insurance companies through inbound and outbound calls. The ideal candidate will have excellent...

  • Patient Relations Specialist

    1 week ago

    Manila, National Capital Region, Philippines Premiere Medical and Cardiovascular Laboratory Inc. Full time ₱200,000 - ₱250,000 per year

    Job Responsibilities:Provides information to patients and doctors regarding preparations needed for certain proceduresAttends and answers patient queries and needsAttends and responds to all patient and doctor requests, complaints, and other informationWill work with the Patient Service Team to ensure smooth running of the patient's flowProvide the best...

  • IT Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines V360 Global Solutions, Inc Full time ₱100,000 - ₱120,000 per year

    IT Support Specialist– Elevate Healthcare Technology, 100% RemoteDo you thrive in fast-paced environments, love tackling tech challenges, and want to advance healthcare technology? If you have experience as an IT Support Specialist, IT Generalist, Technical Support Officer, Systems Administrator, Helpdesk Analyst, Network Support Technician, Desktop...

  • Patient Care Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $60,000 - $90,000 per year

    This is a remote position.Virtual Rockstar is hiring a full-time Patient Care Coordinator on behalf of our client — a trusted physical therapy practice based in Washington State. This role is perfect for someone who's organized, detail-oriented, and passionate about helping people navigate their healthcare journey with care and professionalism.As the...

  • Patient Care Navigator

    3 days ago

    Manila, National Capital Region, Philippines QualiMed Corporate Office Full time ₱250,000 - ₱350,000 per year

    Job Summary:A Patient Care Navigator help patients navigate the healthcare system by ensuring that the healthcare system fulfills the demand of the patient as best as possible.Patient care navigator examine, plan and advocate for the patient's health needs. S/he monitor and coordinate patients' treatment plans, help them understand their health state, and...

  • Patient Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Staff4Me Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a compassionate and detail-oriented Patient Service Representative (Scheduler). This remote role focuses on guiding patients through sensitive and often highly personal care journeys, whether related to women's health, prenatal/postnatal care, or holistic treatment programs. You will handle appointment scheduling, insurance verification,...