Team Lead, Learning Design

About This Job Opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What Makes This Role Exciting
Our fast-growing team is looking for a passionate and experienced Team Lead, Learning Design to join our Learning Centre. This role is ideal for someone who combines deep instructional design expertise with a desire to lead and grow others. You'll work closely with our facilitators and cross-functional stakeholders, while guiding a team of Learning Designers to deliver engaging, effective, and high-impact learning experiences for our internal and external audiences.

As Team Leader, you'll own the design roadmap, mentor others in best practice, and drive a culture of innovation in digital learning. You will also play a key role in aligning learning solutions to business strategy and performance outcomes.

Main Responsibilities
Learning Design

• Lead the design and delivery of engaging and interactive learning solutions, including eLearning, vILT, blended learning, videos, and microlearning.
• Champion evidence-based instructional design methodologies and adult learning principles across the team.
• Collaborate with stakeholders and subject matter experts (SMEs) to translate complex concepts into clear, learner-centric content.
• Identify learning needs and recommend appropriate strategies through needs analysis, learner personas, and performance mapping.
• Leverage emerging technologies and industry trends to continuously improve the impact of learning solutions.

Team Leadership & Coaching

• Provide day-to-day guidance and coaching to Learning Designers, ensuring high-quality output and consistent design standards.
• Lead project scoping, resource allocation, and prioritisation to meet deadlines in a fast-paced environment.
• Foster a culture of creativity, continuous improvement, and user empathy within the team.
• Support the onboarding and development of new team members; promote skills growth through feedback, mentoring, and peer reviews.
• Act as a quality assurance gatekeeper, reviewing and signing off on design work.

Collaboration & Impact

• Partner with facilitators, HR, product, and customer-facing teams to ensure learning aligns with business priorities.
• Monitor and report on learning effectiveness, using feedback and performance data to iterate on design.
• Own the design toolkit and guidelines, ensuring consistency across formats, brands, and channels.
• Contribute to strategic learning initiatives and enterprise-wide development programs.

Experience Needed For This Role

• Proven experience as a Senior Learning Designer or similar, with a strong portfolio of diverse learning solutions.
• Demonstratable experience of leading and inspiring others, ideally within a learning or creative function.
• Experience leading projects or mentoring others in a design context.
• Advanced skills in instructional design tools such as Articulate Storyline/Rise, Adobe Creative Suite, or similar platforms.
• Working knowledge of Learning Management Systems (LMS) and virtual facilitation tools.
• Strong stakeholder management and communication skills, including the ability to influence and present to non-learning audiences.
• Exceptional attention to detail, organisation, and project management capabilities.
• Passion for innovation, learner experience, and team growth.

Philippines Package And Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP
• Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer.
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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