Collection Team Leader

Supervises collectors in his/her group department under the leadership of the Team LeaderMonitors beginning & ending PTP inventory of the team to be reported to his/her Supervisor.Ensures collectors meet or beats daily collections goalEnsures collectors are complied with Target quality call outs.Resolves client's future complaints and or problem; must know...

BPO LOCAL COLLECTIONS ACCOUNTPreferably has experience in LOCAL COLLECTIONS.Proficient in Microsoft office.Has good people/management skills.Can work independentlyAble to finish task/reports in a timely mannerCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day...

Job descriptionOwn KPIs and work with the team towards achieving them each day/month/yearCoaching, mentoring, and motivating collections team members.Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP reminders and daily expected collections to ensure achievement of daily target.Manage incentive, rewards, and overtime tracking.Manage...

The Collection Team Leader is responsible for overseeing the daily activities of the collections team, ensuring that overdue accounts are managed, and debts are recovered in a timely and professional manner. This role involves managing, coaching, and motivating collections agents, as well as ensuring compliance with applicable laws and company policies.Key...

We are seeking candidates who are amenable to work in a shifting schedule (morning,afternoon, night shift) in our office in Ortigas, Pasig City (Metro Manila).The Company"People don't take trips – trips take people" …… and we're in the business of planning and organising trips all over the globe for almost half a million travellers each year.We're G2...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Willing to work ON-SITE.Must have at least 6 months experience as a Team Leader, QA, SME or any supervisory position in a BPO setup.Provides daily direction and communication to employees so that customer concerns are answered in a timely, efficient and knowledgeable manner.Provides continual evaluation of processes and procedures. Responsible for suggesting...

Duties and ResponsibilitiesEnsures high collection efficiency to minimize aging of past due accounts Understands the nature of transaction to identify the appropriate reconciliation process towards settlement Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts Assist in streamlining the accounts...

Be Part of Our Pioneering TeamTake the lead in a global lending company that values innovation, collaboration, and career growth. We're on the lookout for a proactive and results-oriented TEAM LEADER – COLLECTIONS to guide our Collections Specialists toward operational excellence and successful account recovery.Job Key ResponsibilitiesLead, mentor, and...

We are looking for a driven and experienced Customer Service Team Leader to guide, motivate, and support a team of Customer Service Agents in delivering excellent service to customers across the USA . You will play a key role in ensuring service standards are met, compliance is observed, and the team remains engaged, productive, and customer-focused.Key...