Customer Service Representative

5 days ago

Work from Home, Philippines Stallion Express Full time ₱60,000 - ₱120,000 per year

Stallion Express is a Toronto-based company specialising in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger eCommerce web stores, shipping hundreds of packages per day

We're a dynamic team working towards a common vision: To help Canadian sellers ship parcels at the lowest possible rates. 40,000+ businesses in Canada have saved $20,000,000 in shipping costs for over 12 million parcels with Stallion Express.

Customer service is a top priority for us, which directly reflects in our consistent 4.8-star rating on Google

WHAT'S IN IT FOR YOU?

  • 100% remote work, no commute
  • Full exposure and training in your field while having the autonomy to unleash your skills
  • Fun and empowering working environment
  • Career and character growth opportunities
  • Stable job opportunity
  • Open communication
  • Access to Company Apps and Tools that are effective for Productivity, Communication, and Collaboration (Remote work can be easy-peasy with these tools *wink*)
  • On-time payment bi-weekly. Your salary will be transferred directly to your local bank account. (No fee will be deducted from you. We cover it so you can receive your exact payment to your local bank account.

Once you pass the 3-month probationary period, you will be entitled to additional benefits:

  • Paid Vacation Leaves (5 days after the probationary period, then an additional 2 paid leaves every work anniversary)
  • Performance Appraisal Cycle every 4th Quarter of the year
  • Health and Wellness Benefits Reimbursement Program

Key Areas of Responsibility

  • Handling Phone Calls
  • Handling Emails and Chats
  • Communicating with the warehouse team regarding package statuses
  • Answering General Inquiries about the service offerings
  • Resolving any issues that come up

Required Skills

  • Minimum 1-year Customer Service Experience
  • Solid work-from-home setup with good connection, including headset
  • eCommerce experience is an asset

WORK HOURS: Monday to Friday 9 AM - 6 PM EST. (Minimum of 40 hours per week)

If you are perfect for this role, hit that apply button

Job Type: Full-time

Pay: Php20, Php24,000.00 per month

Benefits:

  • Health insurance
  • Work from home

Application Question(s):

  • Do you have a reliable work-from-home setup that allows you to handle calls effectively?
  • Do you have a stable internet connection to support remote work?

Experience:

  • Customer Service: 2 years (Preferred)

Language:

  • English (Preferred)

Work Location: Remote

Application Deadline: 09/23/2025

Expected Start Date: 09/29/2025

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