Appointment Setter

5 days ago

Work from Home, Philippines Gym Reinforcements Full time ₱160,000 - ₱320,000 per year

About the Role

We are seeking a motivated and detail-oriented Sales Associates to support multiple gym owners across the United States. This role is responsible for contacting new leads, qualifying prospects, and setting confirmed appointments for gym programs and trials. You must have prior sales experience.

The Appointment Setter will use CRM systems, text/call automation tools, and standardized workflows to ensure consistent, high-quality communication with potential clients.

This is a performance-driven role that requires strong communication skills, accountability, and the ability to follow structured scripts and workflows.

Pay Rate: $8/hour

Shift: Flexible with working U.S. time zones (11 AM – 7 PM CST preferred)

Key Responsibilities

  • Make outbound calls and texts to leads generated through gym marketing campaigns.
  • Follow a structured 30–35 day lead follow-up sequence using automated workflows.
  • Qualify leads based on gym-specific criteria (e.g., age, location, program fit).
  • Confirm appointments verbally and through SMS, recording details in the CRM system.
  • Handle inbound calls and texts, ensuring call forwarding and auto-reply systems are functioning.
  • Use Go HighLevel (GHL) and Hot Prospector to manage communication, tags, pipelines, and automations.
  • Maintain accurate records of all lead interactions, appointment confirmations, and outcomes.
  • Use standardized scripts to present gym offers and answer FAQs.
  • Submit end-of-day reports summarizing activities, KPIs, and booked appointments.
  • Communicate with gym owners and internal leadership regarding updates, lead issues, and missed opportunities.

Qualifications

  • Previous experience in appointment setting or outbound sales required.
  • Strong communication skills, both verbal and written.
  • Ability to follow scripts, workflows, and structured processes with attention to detail.
  • Comfortable working with CRMs, call/text automation tools, and Slack for communication.
  • Tech-savvy; able to adapt to systems like Go HighLevel, Hot Prospector, and Google Sheets.
  • Organized and self-motivated; able to manage multiple gym accounts simultaneously.
  • Reliable internet, quiet remote workspace, and professional phone etiquette.

Performance Metrics (KPIs)

  • Number of calls/texts completed daily.
  • Appointment booking rate (goal: 30%+ of qualified leads).
  • Appointment show rate (goal: 50%).
  • Accuracy of reporting and data entry.

Job Type: Full-time

Pay: Php8.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Opportunities for promotion
  • Work from home

Work Location: Remote

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