CSR for Australian Account I Morning Shift

8 hours ago


Ugong P, Philippines Tech Mahindra Full time ₱300,000 - ₱324,000 per year

Job Responsibilities:

· Support our Australian residential internet, mobile phone or home phone customers with billing and account queries

· Resolve customer issues by telephone

· Provide excellent customer service

Job Requirements:

· Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorable

· 6 to 12 months BPO Experience is preferred

· PRIMARY ID's and SECONDARY IDs are a must and should be ready anytime.

· Excellent customer service attitude

· At least average English communication skills

· Experience with billing, processing payment, credit card payments or financial matters is desired

· Experience with a telecommunications or mobile account is an advantage

Job Type: Full-time

Pay: Php25, Php27,000.00 per month

Work Location: In person



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