CSR for Australian Account I Morning Shift
8 hours ago
Job Responsibilities:
· Support our Australian residential internet, mobile phone or home phone customers with billing and account queries
· Resolve customer issues by telephone
· Provide excellent customer service
Job Requirements:
· Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorable
· 6 to 12 months BPO Experience is preferred
· PRIMARY ID's and SECONDARY IDs are a must and should be ready anytime.
· Excellent customer service attitude
· At least average English communication skills
· Experience with billing, processing payment, credit card payments or financial matters is desired
· Experience with a telecommunications or mobile account is an advantage
Job Type: Full-time
Pay: Php25, Php27,000.00 per month
Work Location: In person
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