HR Manager

4 days ago

Quezon City, National Capital Region, Philippines CPS Asia Pacific Full time ₱1,500,000 - ₱2,500,000 per year
Job Description HR Manager (BPO)

Location: Eastwood City, Quezon City

Work Setup: Onsite

Schedule: Night Shift

Overview

We are seeking a dynamic and experienced HR Manager with a strong background in recruitment to join our team. The ideal candidate will have extensive experience in the BPO industry, a proven ability to manage high-volume hiring, and strong leadership skills to build and manage an HR team.

Key Responsibilities
  • Lead and manage end-to-end recruitment processes to ensure timely and quality hires.
  • Develop and implement recruitment strategies aligned with business goals.
  • Oversee onboarding, employee engagement, and retention programs.
  • Provide guidance and support on HR policies, employee relations, and compliance.
  • Partner with operations and leadership teams to identify talent needs and workforce planning.
  • Ensure smooth execution of HR initiatives, including performance management, training, and career development.
  • Maintain compliance with labor laws, company standards, and BPO industry best practices.
  • Manage HR metrics, reports, and dashboards to track hiring performance and employee trends.
Qualifications
  • Bachelors degree in Human Resources, Psychology, Business Administration, or related field.
  • Minimum of 7+ years of HR experience in the BPO industry, with at least 3 years in a managerial role.
  • Strong expertise in recruitment and talent acquisition (high-volume hiring preferred).
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Ability to work in a fast-paced, night shift environment.
  • Strong leadership and team management experience.
  • Knowledge of Philippine labor laws and HR compliance standards.

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