EDGE Enterprise Client Operations Analyst

3 days ago

Makati City, National Capital Region, Philippines DTCC Full time ₱1,500,000 - ₱3,000,000 per year
Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

About the EDGE Program:

The Exploration, Development, Growth and Experience (EDGE) Program supports DTCC's commitment to identifying and selecting diverse early career talent across the organization, ensuring you have a comprehensive understanding of our industry, our company, the technical / functional skills needed for the various business areas, and the leadership competencies needed for overall success within DTCC. The program start date is on August 2026.
  • An 18-month program that provides accelerated development opportunities designed to cultivate the future leaders at DTCC
  • Week-long orientation
  • A comprehensive learning and engagement plan
  • Assigned to your own mentor and EDGE buddy to gain a well-rounded view of the company
  • Networking and exposure to senior management
Pay and Benefits:
  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)
The Impact you will have in this role:

The Enterprise Client Operations group delivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and superior transaction processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. The Enterprise Client Operations Analyst will be provided with a comprehensive learning track designed to develop technical knowledge in a variety of functional areas within operations.

Your Primary Responsibilities:
  • Develop core leadership competencies
  • Assist in day-to-day processing activities
  • Participate in team meetings
  • Support the team on ad-hoc tasks, assignments, special projects, etc.
  • Provide verbal and written evidence of technical knowledge
  • Manage relationships with multiple levels of management within Enterprise Client Operations
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk and escalates appropriately
*NOTE: The Primary Responsibilities of this role are not limited to the details above.*

Qualifications:
  • Entry Level - internship experience highly preferred
  • Candidates must be working towards a bachelor's degree in the following curriculums and graduating no later than August 2026: Business, Economics, Finance, Accounting
  • Candidates must have good academic standing
  • Candidates must possess strong attention to details with strong mindset to completing tasks and assignments.
  • Candidates must possess excellent communication skills and proficiency in MS Excel and other MS Office applications.
  • Must be willing to work onsite at least 3 days a week (onsite Tuesdays, Wednesdays and a third day unique to each team or employee once confirmed with the business).
  • Able to maintain confidentiality of sensitive and classified information.
  • Display a strong work ethic
Talents Needed for Success:
  • Must demonstrate superior analytical and communication skills
  • Strong interest in the financial services industry, with previous internship experience a plus
  • Basic understanding of audit techniques and methodology.
  • Demonstrate a basic understanding of risks and controls
  • Basic understanding of the financial services industry; seeks to understand and improve their knowledge of coverage areas
  • Strong commitment to teamwork by demonstrating a willingness to assist peers and supervisors.

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