Legal Investigations Officer

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers' insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation\: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

The Legal Investigations Officer will be expected to handle cases and records related to investigation of distributor/employee misconduct.

Duties include:

• Investigation, evaluation, and resolution of allegations of fraud and/or violations of Distributor contracts, Market Conduct Guidelines, and/or policies;

• Gathering and extracting data and other relevant documents to assist the Legal Investigation Supervisor/Senior Manager in case investigations;
• Timely coordination with various business units and/or complainants for purposes of data retrieval, and collection of supporting documents;
• Checking of records to address clearance requests from distributors and business units;
• Documentation and recording of endorsed cases in the Case Management Tool (CMT); and
• All other tasks the Legal Investigations Senior Manager/Legal Director may request from time to time.

Qualifications:

• College graduate preferably with background in Law, Legal Management and other related courses;
• Excellent communication skills. Can express ideas/cases/events well verbally and in writing.
• Can understand and apply legal doctrines and cases;
• Proficient in MS Office Applications, particularly Word and Excel;
• Detail oriented and ability to meet strict deadlines;
• Proactive and can work under minimum supervision;
• Demonstrates good analytical and critical thinking;
• Able to collaborate effectively with customers and/or colleagues outside own team;
• Good organizational skills;

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.