Fullstack Application Support

9 hours ago

Ayala Alabang, National Capital Region, Philippines Phoenix One Knowledge Solutions, Inc. Full time $90,000 - $120,000 per year
  • Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines.
  • Follows the Standard Operation Procedures (SOP) in order to support system application of end customers
  • Provides continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers.
  • Contributes to the team's continuous service improvements to eliminate or prevent incidents or problems.
  • Leads a project in defining tasks, project deliverable and schedules of the resources assigned to the project
  • Can directly communicate with end customers for support requirements.
  • They are the last level of Application Support

REQUIREMENTS:

  • Minimum of three (3) years' experience as a Full Stack Developer, with expertise in application analysis and troubleshooting
  • Has at least one (1) year of experience in Level 2 Application Support, Incident, Problem and Change Management
  • Experience in business domain processes is preferred but not required

Must-Have:

a. Strong proficiency in C# / .NET

b. Experience with SQL Server

c. Solid understanding of RESTful APIs

d. Proficient in ReactJS (with React Hooks and Redux for state management)

e. Knowledgeable in AngularJS and TypeScript

f. Comfortable with Visual Studio and VS Code

g. Familiarity with Git and Gitflow

h. Experience working in Azure DevOps (Repos, Pipelines)

Setup: Hybrid – 3 days onsite per week

Work hours and working conditions

  • To provide and deliver solutions within the defined timeline across regions, may need to go on different shifts or extended working hours.
  • Some days may be heavy while others may be light. Extended working hours may be required if the need arises
  • May require travel to other sites

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