Dayshift Call Center Representative

3 days ago

Poblacion Metro Manila, Philippines Elevatione Time Stops Ph Inc Full time

About the role

Elevatione Time Stops Ph Inc' is seeking a Dayshift Call Center Representative to join our growing Customer Service team. This is a full-time position based in Poblacion, Makati City Metro Manila. As a Dayshift Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

What you'll be doing

  • Respond to incoming customer calls and provide prompt, courteous, and efficient service
  • Resolve customer inquiries and complaints effectively, ensuring a positive customer experience
  • Maintain accurate and up-to-date records of customer interactions
  • Collaborate with cross-functional teams to address customer needs and ensure timely resolution of issues
  • Continually seek ways to improve customer satisfaction and identify opportunities for process improvements
  • Adhere to company policies, procedures, and quality standards

What we're looking for

  • Minimum of 1 year of experience in a customer service or call center role
  • Strong communication and interpersonal skills, with the ability to adapt your approach to different customer needs
  • Excellent problem-solving and critical thinking skills to handle a variety of customer inquiries
  • Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  • Ability to work collaboratively in a team environment and contribute to a positive work culture
  • Familiarity with the call center industry and customer service best practices

What we offer

At Elevatione Time Stops Ph Inc', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

  • Competitive salary and annual performance reviews
  • Opportunities for career development and advancement
  • Collaborative and inclusive work culture
  • Discounts on our products and services

About us

Elevatione Time Stops Ph Inc' is a leading provider of innovative time-stopping solutions for individuals and businesses. Our mission is to empower our customers to make the most of their time and achieve their goals. With a focus on exceptional customer service and a passion for innovation, we are rapidly expanding our presence in the market. Join our team and be a part of our exciting journey.

Apply now to become our next Dayshift Call Center Representative

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