AU RTO Student Support Officer
3 days ago
This is a remote position.
AU RTO Student Support Officer (Remote)Background
- PeoplePartners is proud to partner with one of our biggest RTO Clients—leaders in online education for health, fitness, and wellness. We're on the hunt for a detail-loving, student-supporting Admin Assistant who can help keep everything running smoothly behind the scenes.
- You'll work remotely, supporting students and the team with a mix of admin tasks. If you love clean data, completed checklists, and happy learners—you're in the right place.
- Process enrollments, extensions, deferrals.
- Cross-check student records and improve data integrity.
- Close off course access and update LMS records.
- Run reports, audit data, and assist with completion checks.
- Help respond to student queries over time (with full training).
- You're organized, calm, and quietly confident.
- You enjoy structure and take pride in getting the details right.
- At least 2 years in the RTO/Education industry.
- You've done data entry, admin, or support work.
- You're confident in MS Office and happy to learn new systems.
- Respectful, inclusive, and learner-focused. You'll love this if you're someone who values doing things properly and helping people succeed.
- Maintain clean, accurate student records.
- Run checks and keep the systems humming.
- Collaborate and help improve processes.
- Accuracy of records and reports.
- Completion of admin workflows.
- Contribution to continuous improvement.
- Remote (WFH).
- Monday to Friday, Day-shift ; AEST.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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