Senior Manager, Global Learning

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it
IS
personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Position Summary
The Senior Manager, Global Learning Delivery is a strategic and experienced learning leader responsible for executing a global learning delivery strategy that supports Pax8's business priorities and workforce development needs. This role oversees a geographically distributed team of Facilitators & Coaches across multiple regions and ensures the successful execution of high-impact learning programs that drive business and leadership effectiveness by driving global consistency, regional relevance, and continuous improvement in learning delivery.

This role is based in Makati City, Metro Manila. Employees are expected to work from the office when required.

Essential Responsibilities (includes, but is not limited to):

• Lead and develop a global team of Facilitators & Coaches across multiple regions and time zones (EMEA, AMER, APAC).
• Drive learning strategy execution, ensuring global consistency while allowing for regional customisation.
• Oversee end-to-end planning and execution of global learning programs, ensuring seamless logistics and delivery.
• Provide coaching, mentorship, and professional development opportunities for team members to continuously enhance facilitation skills and learning impact.
• Lead the team in building and piloting new facilitated learning experiences in partnership with our Learning Experience Design team. Ensure these pilots align with adult learning principles, incorporate innovative delivery methods, and are refined through participant feedback before scaling globally.
• Facilitate a variety of AI skill enablement, leadership development, onboarding, team effectiveness, and other programs for employees at all levels as needed
• Measure learning effectiveness through data-driven insights, learner feedback, and business impact assessments.
• Identify opportunities to enhance learning delivery through technology, gamification, and adaptive learning.
• Collaborate with Instructional Designers and Product Owners to refine program content and engagement strategies.
• Partner with senior business leaders, HR partners, and Talent Management to align learning initiatives with strategic business goals.
• Act as a trusted advisor, ensuring learning solutions drive business performance and employee growth.
• Advocate for learning impact at the executive level, translating workforce development needs into actionable solutions.

Ideal Skills, Experience, and Competencies:

• Global Leadership & Operator: Experience leading senior team members across borders and timezones. Direct experience delivering programs across multiple compliance environments and cultural considerations is a plus.
• Prior learning delivery practitioner experience is essential with a deep understanding of adult learning principles and facilitation techniques in a variety of modalities. Previous experience in a tech environment would be a good match.
• Communication: proven ability to communicate clearly and concisely in written and verbal communications, adapting your style to the needs of your audience. Ability to use communication skills to effectively collaborate asynchronously in a global organisation.
• Proficiency with Learning Delivery Technologies: Experience leveraging learning technology platforms (e.g., LMS, Virtual Classroom, or similar) to deliver innovative, scalable and digital-first learning and talent development solutions.
• Demonstrated passion for progressive learning and talent development practices: participation or leading in stretch projects that sought an improved or next practice approach to solving a talent development problem or delivering a learning solution.
• Stakeholder Management: Strong stakeholder management and influencing skills, with the ability to balance competing priorities. Ability to translate business needs into product requirements, ensuring alignment across People Systems, Talent Management, People Business partners and leadership.
• Execution Discipline: Highly organised detail-oriented with an ability to prioritise and handle multiple tasks and projects simultaneously. Can build a plan and then work a plan through to completion, adapting with changing conditions
• Learning agility: you know what to do when you don't know what to do. Ability to adapt to changing commercial, situational or organisational realities in delivery of your work. Ability to grasp complex ideas and change direction quickly in a fast-paced environment
• AI Curious: experimenting with AI and embedding it in your day-to-day work beyond meeting notes and drafting documents. Able to coach others on AI enablement.

Why join Pax8?
At Pax8, we recognise that our greatest assets are our people. We're committed to supporting your professional and personal well-being, offering a comprehensive benefits package designed to empower your success:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
• Develop Your Expertise with Paid Certifications: Gain valuable industry-recognised certifications, fully funded by us, to enhance your skills and expand your professional capabilities.
• Connect and Contribute: We believe in building a strong community. Our donation matching program, DEI-B events, and employee resource groups create an inclusive environment to ensure everyone feels at home at Pax8.

About Us:
Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

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