
IT Manager
1 day ago
IT Manager
JOB PURPOSE:
Responsible for all operation in Philippines but will increasingly be integrated in global IT-processes like development, implementing, monitoring and operations.
ESSENTIAL JOB FUNCTION:
- Lead and manage Philippines IT team, operations, priorities, and performance.
- Ensure IT infrastructure and applications operate to the satisfaction of business and management team.
- Manage cost planning and annual budgeting, expenditure analysis & reporting.
- Manage IT vendors, contracts, and procurement.
- Manage local business demands, expectations and requirements. Lead local IT projects and implementation, major upgrades and changes.
- Contribute to the planning and execution of global IT projects, and ensure operations are in line with expectations from global and regional.
- Manage local IT infrastructure requirements, collaborate with Global Service Delivery to plan and execute upgrades and changes.
- Ensure IT infrastructure, applications, software, policies, processes and standards are aligned according to global.
- Ensure reliable operation of data and system backups; define archiving process and retention policy.
- Develop business continuity plan to ensure timely recoverability of IT systems and operations in the event of cyber-attacks, information security threats, exploits, and unforeseen equipment loss/failure.
- Routinely audit local user access rights to critical applications, represent IT function in company audits, and manage local IT assets and processes.
- Identify and implement areas of improvement for end-user engagement, customer satisfaction, feedback, and NPS to meet global targets.
- Other duties assigned
EDUCATION, EXPERIENCE, SKILLS AND ABILITIES*
Education:
BA or BS Degree in IT or related discipline.
Experience:
- Solid experience as an IT professional, strong related experience in managing various IT infrastructure services with multi vendors.
- Good cost planning, budget management experience.
- Willing to adapt to company & foreign culture with a positive can-do attitude.
Skills/Abilities:
- Strong leadership, management and decision-making skills.
- Experience in project management and change management. PMP certified is preferred.
- Excellent communication skills, proactive problem analysis skills, strong problem-solving ability.
- Partly virtualized on premises, partly cloud-based
- IT-security
- Overview of Business-applications (ERP, CAD, CRM, etc.)
· Experience in CATO (SASE) is preferred
Job Type: Full-time
Pay: Up to Php130,000.00 per month
Work Location: In person
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