Customer Service Representative

17 hours ago

San Juan, National Capital Region, Philippines AGVILL RESOURCES INC Full time ₱80,000 - ₱120,000 per year

About the role

We are seeking a motivated Customer Service Representative to join our team at the Sta. Mesa site of AGVILL RESOURCES INC'. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. This is a full-time position based in San Juan City Metro Manila.

What you'll be doing

  • Responding to customer inquiries and addressing their concerns in a timely and professional manner
  • Handling customer complaints and resolving issues effectively
  • Providing accurate information about our products and services
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to improve customer satisfaction and suggesting process improvements
  • Collaborating with cross-functional teams to ensure seamless customer experiences

What we're looking for

  • At least 1 year of experience in a customer service role, preferably in a call centre environment
  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and decision-making skills
  • Proficiency in English and the local language(s)
  • Ability to multitask, prioritize and work under pressure
  • Empathy, patience and a genuine desire to help customers

What we offer

At AGVILL RESOURCES INC', we are committed to providing a supportive and inclusive work environment. We offer competitive compensation, opportunities for career growth, and a range of benefits to support your well-being. Our team-oriented culture encourages collaboration, learning, and work-life balance.

About us

AGVILL RESOURCES INC' is a leading provider of customer-centric solutions. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional experiences to our clients. Our dedicated team of professionals is passionate about making a positive impact and contributing to the success of the communities we serve.

Apply now to become our next Customer Service Representative and join our dynamic team at AGVILL RESOURCES INC'.

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