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Customer Service Representative

17 minutes ago


San Juan, National Capital Region, Philippines AVOLUTION, INC. Full time

Job description:

  • Bachelor's degree
  • With excellent written and oral communication skills
  • With excellent customer service skills
  • Computer Literate
  • Must be willing to do Fieldwork
  • With 1-2 Years of experience as Customer Relations Assistant or Related field or scope of work.
  • It's primarily responsible in handling direct customer contact (inquiries/ concerns).
  • Involvement in the customer concern process from receipt to resolution.
  • Receives, analyzes, mediates, follows up, records and monitors a particular concern from start to its final resolution.
  • Handles customer contact (inquiry or concern) directly from customers through the telephone, letters, personal visits, website, or survey.
  • Acts as the direct link or facilitator between the company and the customer/client

Job Type: Full-time

Benefits:

  • Company events

Experience:

  • Customer Relations Assistant: 1 year (Required)

Work Location: In person