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Customer Service Representative
17 minutes ago
Job description:
- Bachelor's degree
- With excellent written and oral communication skills
- With excellent customer service skills
- Computer Literate
- Must be willing to do Fieldwork
- With 1-2 Years of experience as Customer Relations Assistant or Related field or scope of work.
- It's primarily responsible in handling direct customer contact (inquiries/ concerns).
- Involvement in the customer concern process from receipt to resolution.
- Receives, analyzes, mediates, follows up, records and monitors a particular concern from start to its final resolution.
- Handles customer contact (inquiry or concern) directly from customers through the telephone, letters, personal visits, website, or survey.
- Acts as the direct link or facilitator between the company and the customer/client
Job Type: Full-time
Benefits:
- Company events
Experience:
- Customer Relations Assistant: 1 year (Required)
Work Location: In person