Receptionist
2 weeks ago
We are looking for a friendly and organized Receptionist to be the first point of contact for our customers. The ideal candidate will have at least 2 years of experience in a customer-facing role (experience in a pet, veterinary, or grooming setting is a strong plus).
Responsibilities:
- Welcome and assist customers in a professional and friendly manner
- Manage phone calls, messages, and customer inquiries
- Handle bookings and scheduling of appointments
- Operate POS system for sales transactions and maintain accurate records
- Assist with basic spreadsheets and daily reporting
- Support smooth shop operations and coordinate with team members
- Ensure the reception area is tidy and presentable at all times
Qualifications:
- Minimum 2 years of experience in a customer-facing role
- Experience in pet/vet/grooming industry is an advantage
- Knowledgeable in POS systems, basic spreadsheets, and scheduling tools
- Organized and detail-oriented
- Friendly and approachable communicator, fluent in English and Tagalog
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