Credit and Collection Officer

4 days ago

Makati City, National Capital Region, Philippines Metro Pacific Fresh Farms Full time

Job Summary:

The
Credit and Collection Supervisor
is responsible for overseeing the company's credit evaluation, billing, and collection activities to ensure healthy cash flow and minimize bad debts. The role supervises credit assessments, monitors receivables, enforces collection policies, and coordinates with Sales and Finance to maintain efficient customer account management.

Key Responsibilities:

Credit Management

  • Evaluate credit applications, analyze financial data, and recommend appropriate credit limits.
  • Implement and monitor credit policies and procedures to ensure compliance and minimize risks.
  • Maintain accurate credit records and monitor customer credit standing regularly.
  • Coordinate with Sales and Finance for credit approval and adjustments.

Collection Management

  • Supervise daily collection activities to ensure timely payment from customers.
  • Review and approve collection schedules, statements of account, and reminders.
  • Follow up with clients for overdue accounts and negotiate payment arrangements when necessary.
  • Monitor Accounts Receivable aging reports and initiate corrective actions for delinquent accounts.
  • Recommend accounts for legal action, write-off, or special handling.

Supervisory and Administrative Duties

  • Lead, train, and monitor the performance of Credit and Collection staff.
  • Ensure accuracy of all billing, posting, and collection documentation.
  • Prepare regular reports on credit exposure, collection efficiency, and aging analysis for management review.
  • Assist in internal and external audits by providing required documentation and reports.
  • Support continuous process improvement in credit and collection systems.

Qualifications:

  • Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
  • Minimum of
    3–5 years
    of experience in credit and collection, with at least
    2 years in a supervisory role
    .
  • Strong knowledge of credit evaluation, billing, and collection processes.
  • Proficient in MS Excel and accounting software (e.g., SAP, QuickBooks, or similar).
  • Excellent analytical, communication, and negotiation skills.
  • Strong leadership and people management capabilities.
  • High level of integrity, attention to detail, and results orientation.

Key Competencies:

  • Financial and credit analysis
  • Customer relationship management
  • Team leadership and coaching
  • Decision-making and problem-solving
  • Reporting and documentation accuracy
  • Negotiation and conflict resolution

Performance Indicators:

  • Collection efficiency rate
  • Aging of Accounts Receivable
  • Bad debt ratio
  • Accuracy and timeliness of reports
  • Compliance with credit and collection policies

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