Account Management Specialist, Fashion, Non Apparel, Sportswear
4 days ago
Responsibilities
About the team
This team helps fashion marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we'd love to have you join us
In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Responsibilities:
Acquire and incubate both brands and big marketplace sellers that contribute high GMV share to the total category
Build and maintain relationships with brands and sellers, negotiate, and secure best deals based on campaign or seasonality
Craft strategies for managed brands and sellers that can help them grow their sales on TikTok Shops
Create opportunities for growth for managed brands and sellers, such as brand days, campaigns, price competitiveness, livestream etc.
Maintain service quality standards provided by seller, such as low cancelation and return rate, shipping LT, and other components; to increase conversion rate and customer satisfaction
Additional assignment as POC for certain adhoc projects, subjected to business needs of the cluster
Qualifications
Minimum Qualifications
Bachelor's Degree or above
3-5 years experience in e-commerce industry
Excellent interpersonal and negotiation skills
Attention to detail, affinity with numbers, logical and problem solving skill
Proficient in Excel and PowerPoint
Preferred Qualifications
Direct experience with sport bands is preferred
Has experience with content strategy, specifically on livestream is preferred
A good team player, fast learner and open to changes
Strong connections with brands and big sellers are preferred
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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