Customer Support Representative

2 days ago

Makati City, National Capital Region, Philippines TORCH Solutions Full time ₱200,000 - ₱300,000 per year

As a Customer Support Representative (NON-VOICE Account), you will be responsible for providing exceptional customer service and support through non-voice communication channels such as email, chat, and social media. This is a full-time position based in Makati City Metro Manila.

What you'll be doing

  1. Respond to customer inquiries and resolve issues in a timely and efficient manner
  2. Provide accurate and helpful information to customers
  3. Identify and escalate complex problems to appropriate team members
  4. Maintain detailed records of customer interactions and follow-up actions
  5. Contribute to the continuous improvement of customer service processes and procedures
  6. Participate in team meetings and training sessions to enhance your skills and knowledge

What we're looking for

  1. Excellent written communication skills and the ability to convey information clearly and concisely
  2. Strong problem-solving and critical thinking skills to handle a variety of customer queries
  3. Proficient in using customer service software, email, and other digital communication tools
  4. Ability to work in a fast-paced, high-volume environment and maintain a positive, customer-centric attitude
  5. Previous experience in a customer service or call centre role is preferred
  6. Fluency in English and a good understanding of Filipino culture and customer expectations

Apply now and join our team of customer service superstars

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱600,000 - ₱1,200,000 per year

    About the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...

  • Customer Support Representative

    2 days ago

    Makati City, National Capital Region, Philippines Talent Out Sourcing Channel Solutions Full time ₱104,000 - ₱130,878 per year

    Talent Out Sourcing Channel Solutions is hiring a Full time Customer Support Representative role in Makati, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningSaturday: Morning, EveningSunday:...

  • Representative Customer Support

    4 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱300,000

    Customer Service Representative OpportunityEarn a competitive salary for this roleQUALIFICATIONSBachelor's degree from an accredited institution is preferredPrior experience working in customer support or call center environments is beneficial but not requiredStrong written and verbal English skills are essentialBasic technical knowledge—able to navigate...

  • Healthcare Customer Support Representative

    4 days ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Job Title: Customer Service Representative Key Responsibilities:Handle customer inquiries and resolve concerns promptly and professionally.Provide accurate and detailed information about our products/services to customers.Identify and escalate priority issues to the appropriate departments.Ensure customer satisfaction and loyalty through effective...

  • Customer Support Representative

    5 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000

    We are seeking a highly skilled and customer-focused representative to join our team as a Customer Support Agent. In this role, you will be responsible for providing exceptional service to customers through various channels, including telephone, email, SMS, and chat.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerAnalyze...

  • Customer Service Representative

    21 hours ago

    Makati City, National Capital Region, Philippines beBeeService Full time ₱14,500 - ₱17,600

    Customer Service RepresentativeThis role offers the opportunity to make a meaningful impact by connecting with customers and exceeding their expectations.About the JobWe are seeking a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer experiences...

  • Technical Support Representative

    2 days ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱10,000 - ₱15,000 per year

    What We OfferCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPosition OverviewThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or...

  • Technical Support Representative

    1 day ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱15,000 per year

    WHAT WE OFFERCompetitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance 15,000 PHP Signing Bonus POSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via...

  • Technical Support Representative

    3 days ago

    Makati City, National Capital Region, Philippines Payreto Full time

    WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance20,000 PHP Signing BonusPOSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or...

  • Technical Support Representative

    2 days ago

    Makati City, National Capital Region, Philippines Payreto Services Inc. Full time ₱15,000 per year

    WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPOSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or...