English Customer Support Representative
2 days ago
Job description
We are looking for passionate and self-driven English Customer Support Representative to join our fast growing TEAM of professionals
The main responsibilities of the position include:
- Deal with clients' inquiries via calls and emails
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieve targeted results
Main requirements:
- Candidate must possess at least a Bachelor's/College Degree, in any field.
- 5 days a week, 2 rest days
- Client handling experience in the financial services sector is a definite plus
- Preferably to have experience assisting clients via Live Chat.
- Fluent Tagalog speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- With stable internet connection
- Hybrid setup / Work from home upon discretion of company
- Can start ASAP
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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