English Customer Support Representative

2 days ago

Makati City, National Capital Region, Philippines TP Global Marketing Services Full time ₱250,000 - ₱300,000 per year

Job description

We are looking for passionate and self-driven English Customer Support Representative to join our fast growing TEAM of professionals

The main responsibilities of the position include:

  • Deal with clients' inquiries via calls and emails
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results

Main requirements:

  • Candidate must possess at least a Bachelor's/College Degree, in any field.
  • 5 days a week, 2 rest days
  • Client handling experience in the financial services sector is a definite plus
  • Preferably to have experience assisting clients via Live Chat.
  • Fluent Tagalog speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • With stable internet connection
  • Hybrid setup / Work from home upon discretion of company
  • Can start ASAP

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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