WAVE 1

16 hours ago

Cebu City, Central Visayas, Philippines GDV BUSINESS SERVICES CO. Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a passionate Customer Service Representative to join our dynamic team at GDV BUSINESS SERVICES CO.' in Central Cebu City Cebu. This is a full-time position, where you will be the first point of contact for our valued customers, delivering exceptional service and support.

What you'll be doing

  • Responding to customer inquiries and concerns via phone, email, and other communication channels
  • Providing accurate and timely information to customers, resolving issues, and ensuring a positive customer experience
  • Maintaining detailed records of customer interactions and ensuring data accuracy
  • Identifying opportunities to improve customer satisfaction and proposing solutions
  • Collaborating with cross-functional teams to enhance the overall customer experience

What we're looking for

  • Strong communication and interpersonal skills, with the ability to listen, empathize, and provide exceptional customer service
  • Proficiency in English, both written and verbal
  • Excellent problem-solving and decision-making abilities
  • Familiarity with call centre operations and customer relationship management software
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Commitment to continuous learning and professional development

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Work-life balance initiatives, such as flexible scheduling and wellness programs

  • Wave 1

    1 week ago

    Cebu City, Central Visayas, Philippines Markhali Gaming Services Incorporated Full time ₱300,000 - ₱450,000 per year

    Wave 1 For this class of SeptemberWork with us and experience the joy of a team that feels like family Limited Slots only Accounts Available ( Logistics Account Telco, Sales, Retail, Financial, Healthcare Account )LOCATION : Lower ground floor Montage building, Archbishop Reyes, Kamputhaw, Cebu City​Start date : October 9 and 23Same day Job OfferPay:...

  • Wave 1 Chat

    2 days ago

    Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a talented Wave 1 Chat & Email Support professional to join our dynamic team at E-WORLD STAFFING SERVICES'. In this full-time role based in Central Cebu City Cebu, you will be responsible for providing exceptional customer service through chat and email channels.What you'll be doingEfficiently responding to customer inquiries...

  • Wave 1 Chat

    2 days ago

    Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

    About the roleThis is a full-time customer service role based in Cebu City, Cebu, providing chat and email support to clients of VICTORIAN PLACEMENT AGENCY'. As a Wave 1 Chat & Email Support agent, you will be the first point of contact for customers, addressing their enquiries and concerns in a professional and empathetic manner.What you'll be doingProvide...

  • Wave 1 Chat

    6 days ago

    Cebu City, Central Visayas, Philippines TASK AGENCIES INC Full time ₱25,000 - ₱50,000 per year

    About the role We are seeking a motivated and customer-focused Wave 1 Chat & Email Support representative to join our growing team at TASK AGENCIES INC' in Cebu City, Cebu. In this full-time position, you will play a crucial role in providing exceptional customer service and support to our clients through chat and email channels.What you'll be doingRespond...

  • WAVE 1 CSR

    1 week ago

    Mandaue City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱150,000 - ₱250,000 per year

    About the roleRICHSHIP MANAGEMENT (MANILA) INC' is seeking a talented WAVE 1 CSR - (Virtual Process/No Final Interview) to join our team in Mandaue City Cebu. This is a full-time position that will play a crucial role in our customer service operations.What you'll be doingProviding outstanding customer service and support to our clients through inbound and...

  • Wave Planner

    3 days ago

    Iloilo City, Western Visayas, Philippines McKenzie Distribution Co., Inc. Full time ₱1,440,000 - ₱1,800,000 per year

    Job Objective or PurposeTypically works in logistics and supply chain management, specifically focusing on planning and optimizing order fulfillment. The role involves ensuring that orders are organized and shipped in an efficient manner, often in warehouse or distribution center settings. And ensures the smooth execution of picking waves to meet shipping...

  • WAVE 1 Pioneer Account

    6 days ago

    Mandaue City, Central Visayas, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    About the role A SYSTEM INTERNATIONAL CORPORATION' is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives (Virtual Process) for our exciting WAVE 1 Pioneer Account. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients from the...

  • Wave 1 Hiring – Logistics Account

    17 hours ago

    Talisay City, Central Visayas, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time ₱144,000 - ₱300,000 per year

    Wave 1 Hiring for October 20, 24, and 27 Start DatesNo Final Interview Needed | Newbies Welcome Account: Logistics Account Location: Cebu City Process: Online or Onsite Salary: ₱20,000–₱25,000/month Plus:20% Sign-On Bonus15% Night DifferentialUp to ₱20,000 Monthly Performance Incentives Minimum Qualifications:High School Graduate (Old Curriculum) or...

  • Wave 1 Chat

    6 days ago

    Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱300,000 - ₱450,000 per year

    What you'll be doingResponding to customer inquiries and issues via chat and email channels in a timely and professional mannerTroubleshooting and resolving customer problems effectivelyProviding accurate information and guidance to customersMaintaining a positive and friendly attitude to deliver an exceptional customer experienceDocumenting customer...

  • Wave 1 Chat

    4 days ago

    Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱80,000 - ₱120,000 per year

    What you'll be doingResponding to customer inquiries and issues via chat and email in a timely and professional mannerDocumenting customer interactions and maintaining accurate recordsIdentifying opportunities to improve customer experience and providing feedback to managementEscalating complex issues to the appropriate teams for resolutionAdhering to all...