Customer Service Agent

1 week ago

San Fernando, Central Luzon, Philippines KMC Solutions Full time ₱200,000 - ₱300,000 per year

Job Overview:

  • Work on-site at Pampanga
  • Fixed night shift
  • 2 to 3 years of required CSR with upselling experience

Responsibilities:

  • Deliver an excellent level of customer service on all customer interactions.
  • Working as part of a team, in line with company priorities.
  • Achieve targets - Achieve daily/weekly/monthly KPI's set out by the business to support our customer's needs
  • Be part of a team striving towards growing our business.
  • Product Awareness - Identify opportunities to promote and up-sell additional security and  compliance products when supporting customers based on their customer profile.
  • Undertake additional tasks as necessary based upon business needs

To apply, you must be an expert on the following requirements:

  • At least 2-year experience in a customer service environment (preferably in a call centre environment)
  • Sales experience required
  • Active listener who communicates purposefully and confidently
  • Team player with a positive outlook, who enjoys working in sales and customer services environments
  • Strong attention to detail and the ability to multi-task
  • A passion for tech and software products.
  • Strong decision-making and problem-solving skills
  • Ability to work flexible shifts, adhering to agreed schedules
  • Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
  • Excellence in the English Language – written and spoken.

  • call center agent

    2 weeks ago

    San Fernando, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱180,000 - ₱360,000 per year

    As a Call Center Agent, you will be responsible for providing exceptional customer service, assisting customers with inquiries, resolving issues, and delivering solutions in a friendly and professional manner. You will be working with a supportive team in an environment where personal growth and development are encouraged.Key Responsibilities:Answering...

  • Online Sales Agent

    6 days ago

    San Fernando, Central Luzon, Philippines Allwell Homes Realty - Office Full time ₱300,000 - ₱600,000 per year

    The Online Sales Agent will be responsible for driving online sales by effectively promoting real estate properties through digital channels. This role requires a customer-oriented individual with a strong understanding of online sales processes, digital marketing strategies, and excellent communication skills.Key Responsibilities:Sales and Product...

  • Customer Service

    1 week ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱300,000 - ₱600,000 per year

    Position Title: Customer Service (Bilingual English and Spanish)Work Set Up: Work From HomeSchedule: 10:00 PM to 7:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The FMS Account Coordinator will report to the Reimbursement Manager and will assist with the process of the Financial Management...

  • Customer Service Supervisor

    2 days ago

    San Fernando, Central Luzon, Philippines United Auctioneers Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionUnited Auctioneers Inc. (UAI) is the premier industrial auction company in the Philippines, providing a professional venue for buying, selling, and trading industrial machines, trucks, and miscellaneous equipment. Established amidst the Asian Currency Crisis in 1999, UAI has grown to conduct over 124 successful auctions, selling over...

  • Customer Service Specialist

    6 days ago

    San Fernando, Central Luzon, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time ₱200,000 - ₱250,000 per year

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION' is seeking an experienced Customer Service Specialist to join our dynamic team in Pampanga, Central Luzon. This full-time position will play a crucial role in providing exceptional customer service to our valued clients through voice-based support.What you'll be...

  • Customer Care Agents-7

    6 days ago

    San Fernando, Central Luzon, Philippines UPS Full time ฿150,000 - ฿200,000 per year

    ก่อนที่คุณจะสมัครงาน เลือกภาษาที่คุณต้องการจากตัวเลือกที่มีให้บนมุมด้านขวาของหน้านี้มองหาโอกาสใหม่ ๆ ในองค์กรที่ติดอันดับ...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines AUXILIA INC Full time ₱200,000 - ₱400,000 per year

    About the role This is an exciting opportunity to join the customer service team at AUXILIA INC' as a Customer Service Representative. In this full-time role, you will be based in Pampanga Central Luzon, providing excellent customer service to our clients. This is the perfect role for entry-level candidates looking to launch their career in customer...

  • Customer Service Representative

    6 days ago

    San Fernando, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the roleWe are seeking a talented and customer-oriented Customer Service Representative to join our dynamic team at StaffSmart Outsourcing. As a Customer Service Representative, you will be the face of our company, providing exceptional support and assistance to our valued clients. This full-time position is based in Pampanga, offering the opportunity...

  • Customer Service Advisor

    4 days ago

    San Fernando, Central Luzon, Philippines AVENSYS CONSULTING INC. Full time ₱200,000 - ₱250,000 per year

    The Opportunity Are you looking for an exciting opportunity to join a dynamic and growing consulting firm? AVENSYS CONSULTING INC. is seeking a talented Customer Service Advisor to join our team in our Pampanga Central Luzon (CLARK) office. In this full-time, onsite role, you will be responsible for providing exceptional customer service to our valued...

  • Customer Service Representative

    11 hours ago

    San Fernando, Central Luzon, Philippines CO Careers Full time ₱80,000 - ₱120,000 per year

    Position Title:Customer Service RepresentativeWork Set Up:OnsiteSchedule:5:30 AM to 2:30 PM PH TimeJob Location:Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a detail-oriented professional to manage customer records, provide product information, and handle complaints with empathy. This role ensures...