Customer Service Representative

2 weeks ago

San Fernando, Central Luzon, Philippines AUXILIA INC Full time ₱200,000 - ₱400,000 per year

About the role

This is an exciting opportunity to join the customer service team at AUXILIA INC' as a Customer Service Representative. In this full-time role, you will be based in Pampanga Central Luzon, providing excellent customer service to our clients. This is the perfect role for entry-level candidates looking to launch their career in customer service.

What you'll be doing

  1. Answering inbound customer calls and responding to customer inquiries, comments, and concerns
  2. Providing accurate information and solutions to customers in a friendly and professional manner
  3. Documenting customer interactions and maintaining detailed records
  4. Contributing to the continuous improvement of our customer service processes
  5. Collaborating with cross-functional teams to ensure seamless customer experiences

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to build rapport with customers
  2. Excellent problem-solving and critical thinking skills to effectively address customer needs
  3. Positive and friendly attitude with a genuine interest in providing exceptional customer service
  4. Basic computer skills and the ability to navigate various software and systems
  5. A team player who is adaptable and eager to learn
  6. No prior experience required - we welcome applications from entry-level candidates

What we offer

At AUXILIA INC', we are committed to investing in our employees' growth and development. We offer a range of benefits, including:

  1. Competitive salary and performance-based bonuses
  2. Opportunities for career advancement and skills training
  3. Comprehensive health insurance and wellness programs
  4. Flexible work arrangements to support work-life balance
  5. A collaborative and supportive work environment

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