Customer Service Advisor

2 weeks ago

San Fernando, Central Luzon, Philippines AVENSYS CONSULTING INC. Full time ₱200,000 - ₱250,000 per year

The Opportunity

Are you looking for an exciting opportunity to join a dynamic and growing consulting firm? AVENSYS CONSULTING INC. is seeking a talented Customer Service Advisor to join our team in our Pampanga Central Luzon (CLARK) office. In this full-time, onsite role, you will be responsible for providing exceptional customer service to our valued clients.

What You'll Be Doing

  • Respond to customer inquiries and complaints via phone, email, and chat in a professional and courteous manner
  • Troubleshoot and resolve customer issues in a timely and effective manner
  • Maintain accurate records of customer interactions and follow-up actions
  • Provide feedback and recommendations to management to improve customer experience
  • Collaborate with cross-functional teams to ensure seamless customer service
  • Continuously learn and stay up-to-date with company policies, products, and services

What We're Looking For

  • At least High school diploma with three to six months of relevant experience preferred

    Courteous with strong customer service orientation or College Undergrad or College Graduate.
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work as a team member, as well as independently
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Ability to rotate shifts, as needed
  • Based on location and/or program, additional experience/skills may be required

What We Offer

At AVENSYS CONSULTING INC., we are committed to creating a supportive and fulfilling work environment for our employees. In addition to a competitive salary, we offer a range of benefits and perks, including:

  • Comprehensive health insurance coverage
  • Generous paid time off and holiday leave
  • Opportunities for career development and advancement
  • Team-building activities and social events
  • Discounts on company products and services

About Us

AVENSYS CONSULTING INC. is a leading consulting firm specialising in providing innovative solutions to clients across a variety of industries. With a strong focus on customer service and a dynamic team of professionals, we are dedicated to delivering excellence and driving our clients' success. Join us and be a part of our exciting journey

Apply now to become our next Customer Service Advisor

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