Customer Service

2 weeks ago

San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱300,000 - ₱600,000 per year

Position Title: Customer Service (Bilingual English and Spanish)

Work Set Up: Work From Home

Schedule: 10:00 PM to 7:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The FMS Account Coordinator will report to the Reimbursement Manager and will assist with the process of the Financial Management Services program. They will perform duties such as processing referrals, contacting clients, family members, vendors, and Regional Center Case Managers. The position is intended for those who can handle fast-paced environments while producing quality work.

What Youll Do:

  • Provide excellent customer service when interacting with vendors and regional center case managers regarding referrals, authorizations, and payments, including communicating with clients and family members.
  • Primary point of contact for case managers, vendors, clients, and family members.
  • Process, review, and track referrals, and authorizations.
  • Maintain, input, update, research and analyze patient account activity to maintain accuracy.
  • Reviews patient accounts identify any missing information, follows up, and corrects accordingly.
  • Keep up regular attendance and punctuality are essential for the smooth operation of this company.
  • Working closely with both regional center case managers and accounting departments.
  • Prepares reports as needed for census, tracking, and identifying on-reconciled authorizations.

What Were Looking For:

  • 1-2 years of customer service and billing experience.
  • Bilingual English and Spanish preferred.
  • Excellent customer service and communication/phone skills
  • Strong organizational, prioritizing, and analytical skills.
  • Attention to detail and accuracy in data entry and documentation.
  • Ability to work with substantial amounts of data and make correct judgments.
  • Ability to work independently and with others, including management.
  • Ability to multi-task and prioritize needs to meet required timelines.
  • Proficiency with Word, Excel, and Outlook (or similar e-mail software applications)
  • A can-do attitude and willing to jump in to assist with additional tasks.

  • Customer Service Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time ₱200,000 - ₱250,000 per year

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION' is seeking an experienced Customer Service Specialist to join our dynamic team in Pampanga, Central Luzon. This full-time position will play a crucial role in providing exceptional customer service to our valued clients through voice-based support.What you'll be...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines AUXILIA INC Full time ₱200,000 - ₱400,000 per year

    About the role This is an exciting opportunity to join the customer service team at AUXILIA INC' as a Customer Service Representative. In this full-time role, you will be based in Pampanga Central Luzon, providing excellent customer service to our clients. This is the perfect role for entry-level candidates looking to launch their career in customer...

  • Customer Service Advisor

    2 weeks ago

    San Fernando, Central Luzon, Philippines AVENSYS CONSULTING INC. Full time ₱200,000 - ₱250,000 per year

    The Opportunity Are you looking for an exciting opportunity to join a dynamic and growing consulting firm? AVENSYS CONSULTING INC. is seeking a talented Customer Service Advisor to join our team in our Pampanga Central Luzon (CLARK) office. In this full-time, onsite role, you will be responsible for providing exceptional customer service to our valued...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines J Massage and Spa Outsource Full time ₱22,000 - ₱27,000 per year

    We're Hiring: Customer Service RepresentativeSalary: ₱22,000 – ₱27,000 (Terms & Conditions Apply)Work Setup: 100% OnsiteHiring Process: Virtual & Onsite – No Final Interview RequiredSupport: Full training, tips, and guidance provided until you receive a job offerAbout the RoleWe're looking for motivated and enthusiastic individuals to join our team...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time ₱250,000 - ₱450,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Customer Service Representative (Healthcare) who will be working with Connext's Client...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱324,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: PampangaAccounts: Financial / Telco / HealthcareOnsite ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-27K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Assistant

    2 weeks ago

    San Fernando, Central Luzon, Philippines APEC Homes Full time ₱180,000 - ₱250,000 per year

    Job Responsibilities:First point of contact of the buyers and homeowners for any concerns in the subdivision.Mainly responsible for maintaining good customer relations and sustaining subdivision value by ensuring policies are followed by homeowners.Assists in move-in activities, seeing to it that these are executed timely and within the allotted...

  • Service Admin

    1 week ago

    San Fernando, Central Luzon, Philippines Autokid Subic Trading Corporation Full time ₱400,000 - ₱600,000 per year

    Job Summary:The Service Admin is responsible for providing administrative and clerical support to the service department. This includes handling service documentation, coordinating schedules, assisting in customer communication, and ensuring accurate recording of service transactions to support smooth operations and excellent customer service.Key...

  • Trade Sales Representative

    1 week ago

    San Fernando, Central Luzon, Philippines Golden Acres Food Service Corp. Full time ₱240,000 - ₱360,000 per year

    The Sales Representative – Trade Sales is responsible for driving sales growth and building strong business relationships with retail customers, resellers, and distributors in the assigned trade territory. The role involves regular store visits, account management, lead generation, and coordination with internal departments to ensure excellent service and...

  • Service and Parts Supervisor

    1 week ago

    San Fernando, Central Luzon, Philippines Laus Group of Companies Full time ₱400,000 - ₱1,200,000 per year

    Implements and achieve the approved daily, monthly and annual targets.Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.Reviews the Aftersales performance and conduct forecasting of targets for approval.Ensures well managed service workshop as indicated by the individual...