
Bilingual Customer Service Representative
4 days ago
We are currently seeking Bilingual Customer Service Representatives (Thai/English) who are dedicated to providing exceptional service in a professional, remote-work environment.
Role Summary
The Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Thai alongside English, ensuring that customer inquiries are addressed promptly, professionally, and with the highest level of care.
Key Responsibilities
- Handle inbound and outbound customer interactions via phone, chat, or email in Thai and English.
- Provide clear, accurate, and empathetic responses to customer inquiries.
- Troubleshoot issues and resolve concerns effectively within established guidelines.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with internal teams to escalate and resolve complex issues.
- Deliver service that meets or exceeds client KPIs and quality benchmarks.
Qualifications & Skills
- Fluency in Thai AND English (verbal and written).
- Minimum 1–2 years of customer service experience, preferably in a BPO or remote setup.
- Strong communication and interpersonal skills with a customer-first mindset.
- Proven problem-solving ability and adaptability in handling diverse customer needs.
- Comfortable using CRM systems, IT tools, and online communication platforms.
- Ability to work flexible shifts, including evenings, weekends, or holidays if required.
Additional Assets
- Prior experience in the BPO industry or customer support outsourcing.
- Technical proficiency with multiple IT systems.
- Ability to thrive in a fully remote, collaborative environment.
Compensation
- 1–2 years' experience: ₱80,000/month
- 3–5 years' experience: ₱95,000/month
- 5+ years' experience: ₱115,000/month
(Additional benefits and perks to be finalized by recruiters and discussed during the hiring process.)
Work Setup:
- Full time
- Remote
- Shift to be determined
-
Bilingual Customer Service Representative
4 days ago
Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per yearWe are currently seeking Bilingual Customer Service Representatives (Malay/English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Malay alongside...
-
Manila, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱350,000 per yearThe roleWe are seeking a skilled and motivated Spanish Bilingual Customer Service Representative to join our dynamic customer support team. As a Spanish Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our Spanish-speaking clients through various communication channels.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Staff4Me Full timeOverviewWe're looking for a Bilingual Customer Service Representative fluent in English and Spanish who thrives in a fast-paced environment and loves helping people. This role requires clear communication, empathy, and a strong understanding of customer service systems. You'll be a key point of contact, ensuring customer satisfaction and building trust...
-
Bilingual Customer Service Representative
4 days ago
Manila, National Capital Region, Philippines Balboa Digital Center Services, Inc. Full time ₱40,000 - ₱85,000 per yearDESCRIPTIONBilingual Customer Service Representatives provide customer service in English and a Spanish.RESPONSIBILITIESCommunicate with customers and provide them with necessary information on various products and servicesHandle both inbound and outbound call programsMake inbound and outbound calls in response to customer inquiriesCapture additional...
-
Thai Bilingual Sales Representative
2 days ago
Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per yearWe are looking for Thai Bilingual Sales Representatives who can deliver excellent customer experiences while actively driving sales growth in a professional, remote-work environment.Role SummaryThe Thai Bilingual Sales Representative will act as the main point of contact for customers. Handling inquiries with professionalism, identifying needs, and...
-
Customer Service Representative
4 days ago
Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱432,000 - ₱594,000 per yearWe are currently seeking Customer Service Representatives (English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Customer Service Representative will be responsible for delivering high-quality support to clients and their customers. This role requires excellent communication skills, attention...
-
Guest Services Bilingual
7 days ago
Manila, National Capital Region, Philippines Extenteam Inc. Full time ₱300,000 - ₱450,000 per yearWe are looking for a Guest Services Representative for a property management client of ours. You must be Bilingual (French and English) The candidates will be on the phone for both reservations and guest services. The primary duty will be guest services but You will be taking reservations as well so some background in this will be great.Duties:● Solving...
-
Customer Service Representative
2 days ago
Manila, National Capital Region, Philippines Tires Easy Full time ₱30,000 - ₱120,000 per yearJob TitleCustomer Service RepresentativeA bit about us:We're on a mission to change the tire industry — how it's delivered and how it's experienced. A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a...
-
Customer Experience Specialist, Bilingual
4 days ago
Manila, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per yearChampion Customer Connections in Two Languages Bring your bilingual expertise to the forefront of customer engagement. Seize an international opportunity where your skills in English and Spanish can make a lasting difference. In this role, you'll deliver world-class support, create positive customer experiences, and help shape the future of digital-first...
-
Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Binance Full timeCrypto JobsJob DescriptionJob Title:Customer Service RepresentativeCompany OverviewBinanceis the global leader in blockchain and cryptocurrency infrastructure, providing a suite of services including the world's largest crypto exchange by trading volume. Serving250M+ users in 100+ countries, Binance offers products acrosstrading, finance, education,...