Customer Service Representative

4 days ago

Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱432,000 - ₱594,000 per year

We are currently seeking Customer Service Representatives (English) who are dedicated to providing exceptional service in a professional, remote-work environment.

Role Summary

The Customer Service Representative will be responsible for delivering high-quality support to clients and their customers. This role requires excellent communication skills, attention to detail, and the ability to resolve inquiries effectively in a professional, remote work environment.

Key Responsibilities

  • Respond to customer inquiries through phone, email, or chat with professionalism and accuracy.
  • Provide clear solutions and resolve issues efficiently while maintaining customer satisfaction.
  • Document and manage customer interactions in the system.
  • Collaborate with internal teams to escalate and resolve complex cases.
  • Meet or exceed service delivery standards, KPIs, and client expectations.

Qualifications & Skills

  • Minimum 1–2 years of customer service experience, preferably in BPO or remote work setups.
  • Bilingual proficiency preferred (additional Asian languages are an advantage).
  • Strong communication and interpersonal skills.
  • Excellent problem-solving ability and adaptability.
  • Comfortable using CRM systems, IT platforms, and online communication tools.
  • Ability to work flexible schedules if required.

Additional Assets

  • Prior experience in the BPO industry or customer support outsourcing.
  • Technical proficiency with multiple IT systems.
  • Ability to thrive in a fully remote, collaborative environment.

Compensation

  • 1–2 years' experience: ₱36,000/month
  • 3–5 years' experience: ₱45,000/month
  • 5+ years' experience: ₱50,500/month

(Additional benefits and perks to be finalized by recruiters and discussed during the hiring process.)

Work Setup:

  • Full time
  • Remote
  • Shift to be determined

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines RemoteRaven Full time ₱52,000 - ₱104,000 per year

    Customer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱60,000 - ₱120,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...

  • Customer Service Representative

    4 weeks ago

    Manila, National Capital Region, Philippines ElevateCalls Full time

    Customer Service Representative - Healthcare Accounts (AthenaOne EMR)Company: Elevate Calls Inc.Location: Permanent Work From HomeJob Type: Full-timeElevate Calls Inc, seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have proficiency in handling healthcare accounts, specifically with experience in...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines micro1 Full time ₱150,000 - ₱300,000 per year

    Job DescriptionJob Title:Customer Service Representative - Metro ManilaJob Type:Full-TimeLocation:On-site, Metro Manila, PhilippinesJob Summary:We are seeking a detail-oriented and proactive Customer Service Representative to join our dynamic team in Metro Manila. As an integral part of our customer support department, you will be responsible for delivering...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Remitly Full time ₱250,000 - ₱500,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱150,000 - ₱450,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    3 weeks ago

    Manila, National Capital Region, Philippines Sandvik Full time

    OverviewJoin to apply for the Customer Service Representative role at Sandvik.The RoleDormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high quality products and customer-driven services.For our new...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    Short Job Description – Customer Service Representative (Healthcare Account):Responsible for handling inbound and outbound calls from patients, providers, and insurance companies regarding healthcare services. Assists with inquiries related to medical claims, insurance coverage, billing, authorizations, and appointment scheduling. Ensures accurate...

  • Customer Service Representative

    4 weeks ago

    Manila, National Capital Region, Philippines Dormer Pramet Full time

    The RoleDormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high quality products and customer-driven services.For our new market in Asia, we are looking for the Customer Service Representative. This...