Customer Service Representative

2 weeks ago

Manila, National Capital Region, Philippines RemoteRaven Full time ₱52,000 - ₱104,000 per year
Customer Service Representative – Premium Electrical Services | $5/hr | Remote

Join a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments.

Rate: $5/hr

Setup: 100% Remote

Schedule: US Time Zone | Full-Time


Position Summary

We're seeking a confident and results-driven Customer Service Representative who thrives on helping people and delivering top-quality service. In this role, you will handle inbound/outbound calls, explain service offerings, qualify leads, and ensure smooth scheduling. You'll play a key role in representing our client's premium brand.


Key Responsibilities
  • Answer inbound calls from potential and existing customers
  • Make outbound follow-up calls to warm leads and inquiries
  • Explain premium electrical services and offerings with confidence
  • Convert inquiries into scheduled service appointments
  • Accurately document interactions, lead status, and outcomes in CRM
  • Identify and filter quality leads from cold/non-converting ones
  • Support customer satisfaction follow-ups and post-service communication

Qualifications & Requirements
  • Proficient in English (verbal & written) with excellent phone presence
  • Previous customer service, call center, or dispatch experience
  • Experience in electrical, HVAC, plumbing, or home service industries a plus
  • Familiarity with CRM systems and call-tracking software
  • Knowledge of ServiceTitan is a strong advantage
  • Proficient in Microsoft Word, Excel, and general office software
  • Highly organized with the ability to manage multiple tasks under pressure

What We Offer
  • Competitive hourly rate: $5/hr
  • 100% remote, work from anywhere
  • Opportunity to support a premium US-based service company
  • Full-time, stable role with growth potential

How to Apply

Send your resume to with subject line:

Customer Service Representative Applicant | JobStreet | [Your Name]

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Tap Growth ai Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Customer Service Representative We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Manila. The ideal candidate will have excellent communication skills, a strong customer-focused attitude, and the ability to resolve issues efficiently. You will play a vital role in enhancing customer...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines My Uniware Collections Inc. Full time ₱180,000 - ₱300,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per year

     Now Hiring: Customer Service Representative Are you a great communicator with a passion for helping others? Ready to start or grow your career in a dynamic, fast-paced environment? This could be your next big opportunityWe're on the lookout for Customer Service Representatives who will: Handle customer inquiries via phone, email, or chat Provide...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time ₱900,000 - ₱1,200,000 per year

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱60,000 - ₱120,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines iConnect Convergence Inc. Full time ₱150,000 - ₱250,000 per year

    Company DescriptioniConnect Convergence Inc. (iCONN), established in 2013, is a fully owned subsidiary of ABS-CBN Corporation, dedicated to providing exceptional customer service and relationship management. With over 10 years of experience, iCONN has expanded its services to non-ABS-CBN clients, offering innovative Customer Experience solutions globally....

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Remitly Full time ₱250,000 - ₱500,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱150,000 - ₱450,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Open Access Full time ₱150,000 - ₱300,000 per year

    Open Access is hiring a Full time Customer Service Representative role in Ayala Center, NCR. Apply now to be part of our team.Job summary:Flexible hours availableCustomer Service Representative for Financial Tech Account w/ 20k sign-on bonusCustomer Support Associates — Financial ServicesEarn up to PHP 25,000/month for this position 19/F Robinsons Summit...