HR Operations Assistant

2 days ago

Manila, National Capital Region, Philippines Pearson Full time

About the role: We are currently looking for a motivated Communication Center Representatives to join our team. As a Communication Center Representative, you will be responsible for supporting various HR facets and ensuring a seamless operation within the department. 

At Pearson, we're committed to a world that's always learning and to our talented team that makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us always to be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Our Purpose - Add Life to a Lifetime of Learning

NOTE: This is only a 5-month project

As a Communication Center Representative, you'll be responsible for:

  • Handle inbound and outbound phone calls from large candidate and employee base (upwards of 20K), providing resolutions and resolving concerns.
  • Monitor and respond to incoming email/chat communications.
  • Creating and sending mass email and call campaign communications
  • Work within multiple systems simultaneously (Fusions, PEACS, and Red Carpet) to respond in real-time callers.
  • Perform fulfilment tasks such as assigning candidates to requisitions, sending offer letters, coordinating interviews, and other assigned duties.

To be successful in this role, you will ideally have: 

  • Minimum college or technical training preferred, or equivalent combination of education and experience.
  • Ability to multi-task in a fast-paced environment; strong organizational and communication skills
  • Customer service skills and call centre experience
  • Proficient in HRIS Systems and strong technical skills required.
  • Tech savvy; minimum typing speed of 50+ WPM with strong MS Excel skills.

Working Conditions:

  • Hybrid Setup
  • Equipment will be provided for this assignment (Laptop and Headset). 
  • Core work hours: 8:00-5:00 local US Time Monday through Friday
    season, must have the ability to work a flexible schedule as business needs require. This may 
    include extended weekday hours and occasional weekend hours. 
  • Office environment – ability to sit for long periods of time is necessary.

Employee Benefits:

We provide a competitive and compliant benefits package that includes:

Core Benefits:

  • Health Maintenance Organization (HMO) coverage
  • Government-mandated benefits: SSS, PhilHealth, and Pag-IBIG
  • 13th Month Pay (Subject to PD will be computed on a prorated basis

Monthly De Minimis Benefits:

  • Rice subsidy – Php 2,000.00
  • Uniform and clothing allowance – Php 500.00
  • Laundry allowance – Php 300.00
  • Medical allowance – Php 250.00

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click 'Apply Now' to create your application online.

Applications will be accepted through January 9, 2026. This window may be extended depending on the business needs.

  • operations and hr assistant

    2 days ago

    Manila, National Capital Region, Philippines Your Virtual Beez Full time ₱250,000 - ₱500,000 per year

    URGENTLY LOOKING FOR OEPRATIONS AND HR ASSISTANTWORK FROM HOMEOPERATIONS AND HR ASSISTANT – QUALIFICATIONSEducation:Bachelor's degree in Human Resource Management, Business Administration, or any related field.Experience:At least 1 to 2 years of experience in HR, administrative, or operations support role.Virtual Assistant or remote work experience is an...

  • HR Assistant

    1 week ago

    Manila, National Capital Region, Philippines Lacerta Group Full time ₱216,000 - ₱300,000 per year

    We are seeking a detail-oriented and proactive HR Assistant to support the Human Resources department in ensuring smooth and efficient business operations. The HR Assistant will assist with recruiting, record maintenance, payroll processing, and other administrative tasks. The ideal candidate should be organized, approachable, and passionate about working in...

  • HR Assistant

    2 days ago

    Manila, National Capital Region, Philippines Q - Mark Pet Products Full time ₱216,000 - ₱240,000 per year

    Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as an HR Assistant. This role will provide essential support to our HR department in various administrative and operational tasks. The ideal candidate will have a strong interest in human resources, excellent organizational skills, and a willingness to learn and...

  • HR Assistant

    6 days ago

    Manila, National Capital Region, Philippines TAGUM PHYSICAL THERAPY SERVICES Full time ₱300,000 - ₱450,000 per year

    Job Title: HR AssistantLocation: Manila (with travel to Malvar Batangas, Lipa, Cabuyao, and Turbina Calamba)About UsWe are a growing physical therapy and rehabilitation clinic committed to quality patient care and professional service. We are looking for a dedicated HR Assistantwho can provide strong support to our HR operations and rotate across our...

  • HR Assistant

    1 week ago

    Manila, National Capital Region, Philippines Meatplus Trading Corporation Full time ₱19,000 - ₱22,000 per year

    Job OverviewThe Human Resources Assistant is responsible for providing comprehensive support across all areas of HR, ensuring the efficient execution of HR operations and processes.Major Responsibilities and DutiesEnsures the proper safekeeping of company products/supplies.Provides HR support to ensure efficient operation of the office.Answers phone calls,...

  • HR Assistant

    2 days ago

    Manila, National Capital Region, Philippines Cheapsulit Full time

    The HR Assistant is responsible for overseeing daily HR operations, ensuring compliance with company policies and labor laws, and supporting talent management, timekeeping, employee relations, and organizational development.Key Responsibilities:Recruitment & OnboardingEmployee Relations & EngagementCompliance & Labor Law AdherenceTimekeepingCompensation &...

  • HR Operations Professional

    1 week ago

    Manila, National Capital Region, Philippines Hortifruti Natural da Terra Full time ₱300,000 - ₱600,000 per year

    What it's aboutAs a Human Resource Professional, you will play a crucial role in providing support for a wide range of HR processes and services within the firm. Your primary responsibility will be to assist with the day-to-day operational tasks, enabling employees and HR teams to seamlessly access and interact with essential HR functions. The ideal...

  • Assistant HR Manager/HR Manager

    2 days ago

    Manila, National Capital Region, Philippines Sprout Solutions Full time ₱1,800,000 - ₱2,500,000 per year

    DIRECTLY REPORTS TO:HR HEAD MAIN AREA OF RESPONSIBILITY:The Assistant Manager for Human Resources is a key leadership role responsible for supervising the day-to-day HR operations and supporting the HR Manager in the development and implementation of strategic HR initiatives. This position acts as a vital link between HR strategy and operational execution,...

  • HR Assistant

    2 days ago

    Manila, National Capital Region, Philippines Hospitality Enterprise Resources Corporation Full time ₱250,000 - ₱500,000 per year

    FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES INC.Position Summary:The HR Assistant (Employee Services) shall be responsible for assisting and providing support services to the Company in handling administration area of Human Resources Management; to help ensure that all conform to the Hospitality Enterprise Resources Corp. quality system procedures as...

  • HR Operations

    2 days ago

    Manila, National Capital Region, Philippines Love, Bonito Full time ₱60,000 - ₱120,000 per year

    About usLove, Bonito is Southeast Asia's leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we've since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.For the next decade, we are...