HR Assistant

6 days ago

Manila, National Capital Region, Philippines Hospitality Enterprise Resources Corporation Full time ₱250,000 - ₱500,000 per year

FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES INC.

Position Summary:

The HR Assistant (Employee Services) shall be responsible for assisting and providing support services to the Company in handling administration area of Human Resources Management; to help ensure that all conform to the Hospitality Enterprise Resources Corp. quality system procedures as documented, as regards to HR functions; and in all matters relative to achieving and fulfilling the HR goals, functions and objectives of the Company.

Scopes and Responsibilities:

1. Timekeeping Maintenance

  • Reviews, validates, and authorizes employee time entries, overtime, and leave requests in the HRIS.
  • Prepares confidential timekeeping summaries for payroll processing.
  • Coordinates timekeeping adjustments with the payroll team and assists employees with timekeeping-related concerns.

2. Leave Management

  • Monitors and reconciles employee leave balances and CTO credits.
  • Uploads and updates approved leave and CTO transactions in the HR system.
  • Processes unused sick leave conversions and ensures accuracy in leave monitoring files.

3. Insurance Administration

  • Assists employees with HMO and insurance-related concerns including reimbursements, clinic access, and dependents enrollment.
  • Submits updates to insurance partners for new hires, separations, and benefit adjustments.
  • Reviews insurance billings and prepares RFPs for payment.
  • Coordinates annual physical exams (APE) and wellness programs such as health talks and vaccinations.

4. HRIS Administration

  • Creates and maintains employee HRIS accounts and access credentials.
  • Updates employee profiles for movements, promotions, and separations.
  • Handles HRIS mapping, scheduling, and registration of employee mobile devices.
  • Activates and assists with exit interviews in the system.
  • Generates HRIS reports and implements system updates or new features.

5. Employee Services (HR Ticketing System and Employee Requests)

  • Monitors and resolves employee requests and inquiries submitted through the HR Ticketing System.
  • Ensures timely response and proper documentation of all service requests (e.g., benefits inquiries, COE requests, system access, and HR concerns).
  • Coordinates with respective HR units to provide efficient and accurate resolutions to employee tickets.
  • Tracks service turnaround time and maintains a high standard of HR service delivery.

COMPETENCIES AND SKILLS REQUIRED:

  • Analytical Skills
  • Organizational skills
  • Time Management
  • Good communication and facilitation skills
  • Tech-savvy

QUALIFICATIONS:

  • Graduate of Human Resources Management/ Psychology / Information Technology
  • At least 1-2 years experience in Human Resource preferably in a shared service setup
  • Knowledgeable on Philippine statutory and monetary benefits
  • Knowledge in using HR system is an advantage

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