Head of Operation for Salon and Spa

1 day ago

Paranaque City, Calabarzon, Philippines White Drip Beauty Lounge Full time ₱450,000 - ₱600,000 per year
  • Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
  • Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
  • Ensure customer satisfaction by addressing client needs and promptly resolving any issues
  • Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
  • Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
  • Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
  • Regularly evaluate service quality and client satisfaction and make necessary adjustments
  • Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
  • Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
  • Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Qualification:

  • College degree preferably in business or related field
  • At least Five (5) years relevant experience in Salon/Spa Management
  • Outstanding customer service skills
  • Leadership and team management experience
  • Understand and create financial reports, budgeting, and marketing strategies
  • Must be computer literate
  • Presentable and with pleasing personality

Job Type: Full-time

Pay: Php30, Php50,000.00 per month

Benefits:

  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Operation Manager: 3 years (Required)

Work Location: In person

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