Customer Service Representative

3 days ago

Ortigas Metro Manila, Philippines Datamatics Full time ₱150,000 - ₱250,000 per year

The Customer Service Agent at Insurance is responsible for handling inbound customer inquiries and providing exceptional support in the insurance industry. This role focuses on assisting customers with workers' compensation claims, specifically First Notice of Loss (FNOL) calls. The ideal candidate will have experience in customer care within the insurance sector.

Key responsibilities

· Handle inbound customer service calls related to workers' compensation insurance.

· Manage First Notice of Loss (FNOL) calls, accurately documenting all details.

· Provide clear and concise information to customers regarding policy coverage, claim status, and procedures.

· Resolve customer inquiries and concerns efficiently while maintaining a high level of customer satisfaction.

· Collaborate with internal teams to ensure timely and accurate processing of claims.

· Maintain up-to-date knowledge of company products, services, and industry regulations.

Qualifications & Desired Skills

· 6 months to 1 year of previous experience in the insurance industry, particularly in customer service or claims handling.

· Familiarity with workers' compensation insurance and FNOL processes.

· Strong communication and interpersonal skills.

· Ability to handle sensitive information with discretion and professionalism.

· Proficiency in using customer service software and tools

  • Customer Service Representative

    2 weeks ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱250,000 - ₱450,000 per year

    CUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE?Your role of Customer Service...

  • Customer Service Representative

    3 days ago

    Ortigas, Metro Manila, Philippines Asia Teleservices, Inc. Full time ₱40,000 - ₱60,000 per year

    We are seeking a dedicated and professional Customer Service Representative (CSR) who can speak any of the following: Tamil, Punjabi, Hindi, Telugu, Urdu to join our team. The CSR will handle customer inquiries, resolve issues, and deliver exceptional service through inbound and outbound calls and emails. The ideal candidate will represent the company...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Metro Manila, Philippines Risewave Consulting Inc. Full time ₱150,000 - ₱250,000 per year

    Job Description:We are looking for dedicated Customer Service Representatives (CSR) to join our growing team. The CSR will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱240,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE ?We are seeking a proactive and...

  • Customer Service Representative

    3 days ago

    Ortigas, Philippines Comrise Full time ₱288,000 per year

    Job Title: Customer Service Representative (CSR)Shift: Night ShiftWork Set-Up: Full-OnsiteJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing assistance, resolving issues, and ensuring a...

  • Customer Service Representative

    4 weeks ago

    Metro Manila, Philippines Lexie Business Staffing Full time

    WE’RE HIRING: Customer Service Representative Location: Makati Salary: Earn up to ₱27,000 Job Overview: We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle customer inquiries, provide accurate information, and ensure excellent service delivery. Whether you...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the...

  • Customer Service Representative

    5 days ago

    Ortigas, Philippines One Luna Full time ₱17,000 - ₱21,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE (CHAT SUPPORT)Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative (Chat Support) Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of...

  • Telemarketing Customer Service Representative

    3 days ago

    Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    The Telemarketing Customer Service Representative is a frontline role that blends outbound/inbound calling to generate and qualify leads, support existing customers, and deliver exceptional customer experiences.Key ResponsibilitiesTelemarketing & Lead GenerationMake outbound calls to warm/cold leads to introduce products/services.Qualify prospects using...

  • Customer Service Representative

    4 weeks ago

    Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full time

    SUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...