Customer Service Representative

2 days ago

Ortigas, Philippines Comrise Full time ₱288,000 per year

Job Title: Customer Service Representative (CSR)

Shift: Night Shift

Work Set-Up: Full-Onsite

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience through various communication channels.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or in person
  • Handle customer complaints and provide appropriate solutions in a timely manner
  • Maintain a high level of professionalism and empathy when interacting with customers
  • Process orders, forms, applications, and requests accurately
  • Maintain detailed and accurate records of customer interactions
  • Follow up with customers to ensure their issues are resolved
  • Collaborate with other departments to resolve complex issues
  • Stay updated on products, services, policies, and procedures
  • Meet or exceed performance targets related to customer satisfaction, response times, and resolution rates

Qualifications:

  • High school diploma or equivalent; associate's or bachelor's degree is a plus
  • Proven experience in a customer service or support role preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with customer service software, CRMs, and Microsoft Office Suite
  • Willingness to work flexible shifts, including evenings, weekends, or holidays if required.
wearehiring

Job Type: Full-time

Pay: Up to Php24,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱240,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE ?We are seeking a proactive and...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines One Luna Full time ₱201,600 - ₱252,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the...

  • Customer Service Representative

    3 days ago

    Ortigas, Philippines One Luna Full time ₱17,000 - ₱21,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE (CHAT SUPPORT)Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative (Chat Support) Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of...

  • Customer Service Representative

    1 week ago

    Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full time

    SUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...

  • Customer Service Representative

    1 week ago

    Ortigas, Philippines BRISolutions - Bravissimo Resourcing, Inc. Full time ₱180,000 - ₱360,000 per year

    Career Opportunity: Customer Service Representative (CSR)Job Requirements:College Graduates/Undergraduates – must have completed a minimum of 2 years in college (any course taken)Minimum of 6 months' experience in customer service or technical support required; 1–2 years is preferredStrong communication and problem-solving skillsAmenable to work at OCC,...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines Vericom Inc. Full time ₱250,000 - ₱300,000 per year

    Arbitrail is expanding We are hiring Customer Service Representatives to join our growing BPO team.We're looking for professionals who are passionate about customer service, thrive in fast-paced environments, and are driven to meet performance goals.Location: Ortigas, Pasig CitySchedule: Must be amenable to work on a shifting scheduleQualifications:At least...

  • Customer Service Representative

    5 days ago

    Ortigas, Philippines Comrise Full time ₱168,000 - ₱240,000 per year

    Job description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines One Luna Full time ₱204,000 - ₱252,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CSRWho are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines iSWerk Full time ₱420,000 per year

    What is your mission?We are looking for a Customer Service Representative with a strong background in automotive systems to review mechanical inspection reports, ensure technical accuracy, and support technicians in the field. This role involves report editing, client communication, and administrative tasks, requiring strong attention to detail, excellent...

  • Customer Service Representative

    1 week ago

    Ortigas, Philippines J&T Express Full time ₱228,000 - ₱276,000 per year

    SUMMARY:Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...