Healthcare Associate

2 hours ago

Taguig, National Capital Region, Philippines UST Full time ₱1,200,000 - ₱2,500,000 per year

Role Description
The Customer Service Associate will provide exceptional customer service to customers via inbound Call Center Operations.

Duties/Responsibilities

  • Receive and respond to inbound phone calls for customer assistance
  • Respond to outbound phone call requests
  • Document all calls in ticketing and tracking systems
  • Respond to customer inquiries and provide data to customers within a required time frame
  • Act as liaison between claims department and providers
  • Research customer claims in the primary payor systems
  • Ensure highest level of customer service on every call
  • Perform other duties as assigned or necessary

Required Skills/Abilities

  • High school degree required
  • At least 1 year of relevant professional experience in healthcare claims operations or 1-2+ years of relevant experience in a Call Center environment
  • Knowledge of physician practice and hospital coding, billing and medical terminology, CPT, HCPCS, ICD-9 and ICD-10 an advantage
  • Must be able to work with minimal supervision
  • Maintain a full comprehensive understanding of the covered benefits, coding and reimbursement policies and contracts
  • Excellent verbal and written communication skills.
  • Attention to detail and problem solving skills
  • Proficiency with MS Office applications, especially Word and Excel
  • Amenable to working nightshift

Skills
Healthcare Voice,Call Center,Customer Service

  • Healthcare Collections Associate

    3 hours ago

    Taguig, National Capital Region, Philippines Optum Full time ₱400,000 - ₱600,000 per year

    Company DescriptionAt Optum, we are committed to evolving health care so that everyone has the opportunity to live their healthiest life. We prioritize your unique needs, making health and well-being easy and affordable to manage. Our services are designed to deliver the right care at the right time, provide support for healthier choices, and simplify...

  • Healthcare Collections Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Optum Full time ₱250,000 - ₱500,000 per year

    Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Here, innovation isn't about another gadget, it's about making healthcare data available wherever and whenever people need it, safety and reliably. There's no room for error. Join us and start doing your life's best...

  • Healthcare Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines UST Full time ₱25,000 - ₱60,000 per year

    The Customer Service Associate will provide exceptional customer service to customers via inbound Call Center Operations.Duties/Responsibilities:Receive and respond to inbound phone calls for customer assistanceRespond to outbound phone call requestsDocument all calls in ticketing and tracking systemsRespond to customer inquiries and provide data to...

  • Healthcare Helpdesk

    2 weeks ago

    Taguig, National Capital Region, Philippines UST Full time ₱300,000 - ₱450,000 per year

    We are seeking a highly motivated and customer-focused Healthcare Helpdesk Associate to provide frontline support to patients, healthcare professionals, and internal teams. The role involves handling inquiries, troubleshooting issues, and ensuring seamless communication between various stakeholders in a healthcare setting. The associate will be the first...

  • Registered Pharmacist

    2 hours ago

    Taguig, National Capital Region, Philippines access healthcare Full time ₱1,200,000 - ₱2,400,000 per year

    About the role As a Clinical Pharmacist Associate at access healthcare, you will play a crucial role in providing high-quality healthcare services to our clients. This full-time position is based in Taguig City, Metro Manila and offers the opportunity to be part of a dynamic and innovative healthcare BPO.What you'll be doingReviewing and verifying...

  • Order Management

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱300,000 - ₱360,000 per year

    Job Description:We are seeking a Non-Voice Associate with at least 6 months of experience in Healthcare Order Management to join our growing team. The ideal candidate will be responsible for processing, reviewing, and managing healthcare-related orders with accuracy and efficiency, ensuring compliance with client and regulatory requirements.Key...

  • CSR Healthcare Associates

    2 weeks ago

    Taguig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱120,000 - ₱180,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking enthusiastic CSR Healthcare Associates - Sales (DAYSHIFT) to join our team in Taguig City Metro Manila. This is a full-time role where you will be responsible for providing outstanding customer service and driving sales through inbound calls.What you'll be doingHandling inbound calls from...

  • Admin and Facilities Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱400,000 - ₱600,000 per year

    We are seeking a proactive and detail-oriented Admin & Facilities Executive to join our growing Healthcare BPO team.The ideal candidate will bring solid experience in procurement along with a strong background in administrative operations and facility management. You will play a critical role in maintaining a smooth operational environment, ensuring...

  • CSR Healthcare/Insurance

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱312,000 - ₱384,000 per year

    We are hiring Healthcare Customer Service Representative for an In-House Company Location: BGC, TaguigSchedule/Setup: Nightshift and Hybrid (Fixed Weekends Off)Qualifications:Education: College undergraduate for at least 2 years or associate's degree.Experience: At least 1-year solid contact center experience handling a BPO - Voice - International...

  • Healthcare Service Associate

    4 hours ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱170,000 - ₱240,000 per year

    Healthcare RepresentativesLocation: Taguig City (Onsite)Schedule: Shifting / Night ShiftHiring Process: 1-Day Hiring | Start ImmediatelyCompensation and Benefits:Basic Salary: ₱17,000–₱20,000 + Non-Taxable Allowance10% Night DifferentialHMO coverage on Day 1 (extendable to up to 3 dependents after 6 months)Life InsuranceExciting perks, bonuses, and...