Legal Admin

6 days ago

Ortigas Metro Manila, Philippines Private Advertiser Full time

What you'll be doing

  1. Legal & Litigation Support

    •Draft, review, and amend a variety of legal documents, contracts, and correspondence.

    •Conduct research and prepare memos on legal issues, legislation, and case matters.

    •Manage, organize, and maintain legal files, ensuring accuracy and confidentiality.

    •Perform land title, company, business name, and PPSR searches.

    •Assist with litigation matters, including summarizing legal documents and supporting multiple group entities.

    Debt Collection & Recovery

    •Manage daily queues, calls, webchats, and emails to facilitate debt collection.

    •Locate and contact customers to discuss outstanding debts, negotiate payment arrangements, and offer settlement options in line with policies.

    •Maintain accurate records of customer interactions, account status, and file notes within the system.

    •Monitor aged debt accounts, prepare reports, and provide information to legal teams when escalation is needed.

    •Ensure all collection activities comply with legal and regulatory requirements, including the Australian Debt Collection Guidelines.

    Collaboration & Performance

    •Work closely with internal teams to resolve disputes, escalate complex issues, and deliver tailored solutions to customers.

    •Maintain knowledge of policies, procedures, and compliance trainings.

  2. Minimum 1 year of experience in a legal administrative role or any collections background

  3. Excellent organizational and multitasking skills, with the ability to prioritize tasks and work under pressure
  4. Strong written and verbal communication skills, with the ability to liaise effectively with clients and colleagues
  5. Proficient in Microsoft Office suite, with the ability to quickly learn new software and systems
  6. Attention to detail and a keen eye for accuracy
  7. Ability to work independently and as part of a team
  8. A positive, proactive, and customer-oriented attitude

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