Liaison Officer
1 day ago
Key Responsibilities
- Contact customers via phone, email, or mail to collect outstanding payments.
- Review and monitor customer accounts to identify overdue balances and prioritize collection activities.
- Negotiate and set up payment arrangements while following company policies and regulatory guidelines.
- Respond to customer inquiries regarding billing, account status, and payment options.
- Investigate and resolve discrepancies or disputes on customer accounts.
- Maintain detailed and accurate records of communications, payment activity, and account updates.
- Prepare reports on delinquent accounts, collection progress, and account statuses.
- Escalate complex or high-risk accounts to management when necessary.
- Ensure compliance with all internal procedures and applicable credit and collection laws.
- Collaborate with the finance and customer service teams to address account issues and improve overall collection efficiency.
Qualification
- Must have own motorcycle and with valid driver's license
- Willing to work in San Juan City (Monday - Friday )
- Keen to details and instructions
- Trustworthy
- Excellent time management
- Familiar with various routes and navigation apps
- Can Start Immediately
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Benefits:
- Paid training
Work Location: In person
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