Virtual Receptionist
3 days ago
WE'VE GOT YOU COVERED Dependable HMO and free lunch daily – so you can save more and stress less.
#WeAreTGT in Eastwood: Great Place to Work Certified
- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in Eastwood, MDC (Day Shift)
About the role:
As our Virtual Receptionist, you'll be the backbone of our campaigns, keeping things running smoothly and providing exceptional support.
YOUR DAILY TASKS
- Answer phone calls politely and professionally
- Help clients with basic questions or requests, such as checking ticket updates or resetting passwords
- Monitoring service ticket progress and escalating tickets as required
- Make sure communication with clients and vendors is smooth and positive
- Welcome and support visitors (virtually) and direct their inquiries to the right team
- Manage calendars, schedule appointments, and help coordinate meetings
- Organize emails and help keep daily office tasks on track
- Keep records, contact lists, and files updated and organized
- Support the team with general administrative tasks
THE IDEAL CANDIDATE
What You'll Bring (Experience)
- Has at least 2–3 years of experience in the same or a related position
- Can handle basic support tasks (e.g., password resets)
- General skill in the use of MS Office and other standard software applications required for the role
- Amenable to work full on-site in Cebu City (shifting schedule)
- Amenable to start ASAP
About You (Soft Skills)
- Strong written and verbal communication skills
- Demonstrates effective people skills and sensitivity when dealing with others
- Comfortable speaking to customers over the phone; speaks clearly and explains things simply
- Organized, detail-oriented, and good at managing time
- Ability to work both independently and in a team environment
#WeAreTGT in Eastwood: Great Place to Work Certified
TGT's Eastwood Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you
Experience our seamless 100% virtual recruitment process. Apply today
Job Types: Full-time, Permanent
Pay: Php25, Php30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Ability to commute/relocate:
- Eastwood City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
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